Medical Secretary, Medical Affairs

Job summary

Provide medical secretarial support to the Department of Ophthalmology, including booking appointments, managing correspondence and office activities, handling patient referrals, and supporting patient-related activities. Maintain working knowledge of OHIP billing and coordinate physician calendars, consultations, meetings, conferences, and travel.

Job details

Medical Affairs St. Joseph's Hospital - London, ON Full Time Salary Range: $29.76 - $35.00 /hour An excellent opportunity exists for an innovative, collaborative professional to provide medical secretarial support in the Department of Ophthalmology at the Ivey Eye Institute, supporting Dr. Alex Camacho. Main responsibilities include maintaining and booking appointments, organizing and managing office activities (including correspondence), maintaining a working knowledge of OHIP billing, handling patient referrals, and supporting patient activities. Essential Qualifications Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA Graduate of a recognized Medical Office Administration Diploma program Completion of Secondary (High) School Diploma or equivalent, as recognized in the province of Ontario Previous experience (>1 year) in an administrative role in a medical office setting Excellent understanding of medical terminology Demonstrated intermediate-level computer skills, particularly Intermediate Word, Basic Excel, and PowerPoint Minimum 40-50 wpm typing speed and transcribing experience High level of initiative and self-direction required with proven problem-solving abilities Excellent organizational skills to establish and balance competing priorities in a challenging and diverse work environment Superior communication and interpersonal skills with a strong customer focus as well as a positive and professional attitude toward assisting internal or external customers Excellent written and oral communication skills and a pleasant telephone manner Detail-oriented and demonstrated accuracy with the work involved Ability to work independently and within a team Preferred Qualifications Demonstrated understanding and proficiency in OHIP billing procedures (IBIS billing experience preferred) Experience with Cerner program and Electronic Health Record (EHR) Maintains office supplies inventory by checking stock; anticipating needs, placing and expediting orders; verifying receipt Experience with office equipment operations by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance Experience with Outlook an asset Working knowledge of Acuity STAR program an asset Experience in assisting with conference coordinating, meeting scheduling Ensures physician productivity by maintaining calendar, scheduling appointments, physician consultations, meetings, conferences and travel Teaching and Research St Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties Immunization Requirements Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza. Provide documentation of the Tuberculosis skin testing

What you’ll do

Provide medical secretarial support to the Department of Ophthalmology, including booking appointments, managing correspondence and office activities, handling patient referrals, and supporting patient-related activities. Maintain working knowledge of OHIP billing and coordinate physician calendars, consultations, meetings, conferences, and travel.

Requirements

Requirements include a recognized Medical Office Administration diploma, a secondary school diploma or equivalent, more than one year of administrative experience in a medical office, and strong medical terminology knowledge. Candidates must also demonstrate intermediate computer skills, typing and transcription ability, accuracy, organization, communication, initiative, and the ability to work independently and as part of a team.

Listed skills

• Appointment Scheduling · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical Office Administration
• Medical Terminology
• Appointment Scheduling
• OHIP Billing
• Patient Referrals
• Medical Correspondence
• Microsoft Word
• Microsoft Excel
• PowerPoint
• Typing and Transcription
• Cerner
• Electronic Health Records
• Outlook
• Acuity STAR
• Organization and Prioritization
• Customer Service

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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