Unit Clerk P.A.C.U.

Job summary

Provide administrative and clerical support for the daily operations of an in-patient unit. Coordinate fair, timely, and equitable patient access to services while communicating with health care providers, staff, patients, families, and administration.

Job details

The primary role of the Unit Clerk in an In-Patient Area is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Unit Clerk interacts with internal and external health care providers, staff, patients, families, and administration to provide fair, timely and equitable patient access to services. Qualifications Minimum Grade 12 education. Recent experience as a Unit Clerk, or other clerical experience required. Basic mathematical/numerical skills and experience ordering supplies. Knowledge of medical terminology required. Computer skills required (intermediate level of Word and Excel). Excellent English communication skills, both verbal and written. Polite & efficient telephone manner. Proven ability to work independently and show initiative. Able to work well under pressure & co-operate with all Health Centre staff and patients. Satisfactory attendance record. Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity. #IND1

What you’ll do

Provide administrative and clerical support for the daily operations of an in-patient unit. Coordinate fair, timely, and equitable patient access to services while communicating with health care providers, staff, patients, families, and administration.

Requirements

Requires at least Grade 12 education, recent unit clerk or other clerical experience, medical terminology knowledge, basic numerical skills, and experience ordering supplies. Candidates must have intermediate Word and Excel skills, excellent spoken and written English, a polite telephone manner, initiative, the ability to work independently and under pressure, and a satisfactory attendance record.

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• working under pressure. · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Computer Skills
• Medical Terminology
• Microsoft Word
• Microsoft Excel
• Basic Mathematics
• Supply Ordering
• Telephone Etiquette
• Independent Work
• Initiative
• Working Under Pressure
• Teamwork
• Clerical Support

Job areas

• Administrative
• Healthcare
• Customer Service & Support

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