Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Field Service Representative acts as a liaison between production, engineering, and customers to resolve technical issues and complaints. They are responsible for performing field maintenance, engine repairs, and inspections while ensuring all work complies with regulatory and company standards.
Job details
Build an Aviation Career You’re Proud Of Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensation and total rewards, you’ll also enjoy our great perks. Work with the latest technologies and techniques in the aviation industry to source materials, manage inventory, and coordinate logistics. You’ll ensure we have what we need to service our customers. As a Field Service Representative you will act as a liaison with production, engineering, sales and customers in resolving customer problems and complaints What you’ll do: * Preparing for field service trip, booking flights and hotels * Gathering / ordering parts as required for job and shipping to job site * Fly and/or drive to necessary areas to perform field work * Travel to remote countries may be required * Cross border traveling may be required * Provides technical support and maintenance to customers in the field by dismantling, cleaning, repairing, inspection, assembly and/or testing customer engines or accessories * Perform scheduled maintenance as part of preventative maintenance program * Perform visual and dimensional inspection of parts determining serviceability for continued service; identifies unserviceable parts that are not reparable and initiates parts requisitions * Assures that all services rendered are in compliance with customer, regulatory and company requirements * Follows and utilizes manuals * Maintains detailed documentations and appropriate paperwork following completion of a serviceable job * Maintains written reports on all pertinent incidents, accidents, problems and complaints * Takes pictures as required for documentation * Assesses supplied information and troubleshoots to determine most effective action required. Position Requirements: * AME License preferred * Knowledge of PT6 and PW100 engines. * Excellent communication skills * Ability to travel worldwide. * Ability to work with minimal supervision. * Shop work may be required to assist with the Calgary Service Center Benefits that make life better: * Health and Dental coverage * Company pension with 5% Company match * Paid Sick and Vacation time * Bonus opportunities * Short & Long Term Disability * Life & AD&D Insurance * Learning & Training opportunities #CES #LI-MC1 Raising the Standard of Excellence since 1911 With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us. Inclusivity Is Our Standard It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy) sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.
What you’ll do
The Field Service Representative acts as a liaison between production, engineering, and customers to resolve technical issues and complaints. They are responsible for performing field maintenance, engine repairs, and inspections while ensuring all work complies with regulatory and company standards.
Requirements
Candidates should possess an AME license and have specific knowledge of PT6 and PW100 engines. The role requires the ability to travel worldwide and work with minimal supervision.
Benefits
- Health and Dental coverage
- Company pension with 5% Company match
- Paid Sick and Vacation time
- Bonus opportunities
- Short & Long Term Disability
- Life & AD&D Insurance
- Learning & Training opportunities
Listed skills
- Technical Support · Preferred
- Inventory management · Preferred
- Customer service · Preferred
- Documentation · Preferred
- Communication Skills · Preferred
- Regulatory Compliance · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Aviation maintenance
- Technical support
- Engine troubleshooting
- Logistics management
- Inventory management
- Customer service
- Inspection
- Repair
- Assembly
- Testing
- Documentation
- Communication skills
- Preventative maintenance
- Parts requisition
- Regulatory compliance
- Technical Support
- Communication
- Sales
- Field Service Management
- Inventory Management
- Preventive Maintenance
- Production Engineering
- Customer Complaint Resolution
Job areas
- Engineering
- Transportation
- Manufacturing
- Logistics
- Customer Service & Support
- Field Service Representative
- Field Service Technician
- Civil Engineering Technicians
- Maintenance and Repair Workers, General
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