Production Supervisor

Job summary

The Production Supervisor oversees Print Centre operations, including managing production volume, quality control, and on-time delivery. They are responsible for coaching associates, managing performance, and ensuring a safe and productive work environment.

Job details

SOME OF WHAT YOU WILL DO The Print Centre Production Supervisor oversees the operations of the Print Centre Hub. Participates in the development, including quality of work, on time delivery, and driving production volume. Responsible for coaching and providing high quality instruction to the Associates. Supervises performance of direct reports and ensures ongoing performance development. Specifically, You Will * Accountable for training and coaching associates in all aspects of copy production and sales. * Partners with management to performance manage direct reports including documentation. * Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and follow proper production procedures (set up, quality control, and finishing). * Accountable for the on-time delivery of jobs that are configured as ordered. * Supports a work environment that fosters team work and individual skills development. * Promotes a productive work environment through effective utilization of resources. * Uses a variety of communication tools (one-on-one, department meetings, bulletin boards etc.) to successfully ensure all associates are aware of daily, weekly, and monthly goals. * Has a complete understanding of company policies and procedures related to their position and direct reports, as outlined in the training checklists. * Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. Qualifications: SOME OF WHAT YOU NEED * 2-3 years progressive experience with previous supervisory and coaching experience. * 1-2 years in a Print environment with a working knowledge of graphic design principles is preferred. * Successful completion of high school or greater. ADDITIONAL INFORMATION * Strong familiarity with digital and specialty print products and production techniques. * Ability to plan, organize and prioritize efficiently in the Copy Centre Hub. * Can engage appropriately and develop a team environment. We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

What you’ll do

The Production Supervisor oversees Print Centre operations, including managing production volume, quality control, and on-time delivery. They are responsible for coaching associates, managing performance, and ensuring a safe and productive work environment.

Requirements

Candidates should have 2-3 years of progressive supervisory experience and 1-2 years in a print environment with knowledge of graphic design. A high school diploma or greater is required for this role.

Listed skills

• Organization · Preferred
• Safety Compliance · Preferred
• Planning · Preferred
• Quality Control · Preferred
• Communication · Preferred
• Prioritization · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• Supervision · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Supervision
• Coaching
• Print production
• Graphic design principles
• Quality control
• Customer order processing
• Team leadership
• Performance management
• Resource utilization
• Communication
• Safety compliance
• Digital printing
• Specialty print products
• Planning
• Organization
• Prioritization
• Performance Management
• Management
• Operations
• Detail Oriented
• Artificial Intelligence
• Sales
• Teamwork
• Graphic Design
• Quality Control
• Checklists

Job areas

• Management & Leadership
• Retail
• Manufacturing
• Customer Service & Support
• Production Supervisor
• Production Supervisor (General)
• Manufacturing Supervisors
• First-Line Supervisors of Production and Operating Workers

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