Wireless Sales Consultant (Full Time - Bayfield Street)

Job summary

Help consumer and business customers identify wireless and wireline products and services that meet their needs, while achieving personal sales goals. Maintain merchandising and pricing standards, support asset protection and privacy procedures, follow up with customers, and collaborate with the store team to promote offers and resolve concerns.

Job details

Some of what you will do As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends. Specifically, you will: * Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities * Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value * Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals * Responsible for achieving personal sales goals * Maintain company merchandising standards, including current pricing * Support asset protection procedures and privacy standards * Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc) * Effectively resolves customer concerns and escalates to management when appropriate Qualifications Some of what you need: * 3 months to 1 year of wireless sales or sales experience * Customer focus and service orientation * Demonstrates strong selling ability * Demonstrates ability to coach others * Capacity to communicate with clients effectively using a variety of mediums * Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers * Technology savvy * Curious * Approachable * Passionate * Problem solver Some perks and benefits * Associate discount * Health and Dental benefits * RRSP/DPSP * Performance bonuses * Learning & Development programs * And more... We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

What you’ll do

Help consumer and business customers identify wireless and wireline products and services that meet their needs, while achieving personal sales goals. Maintain merchandising and pricing standards, support asset protection and privacy procedures, follow up with customers, and collaborate with the store team to promote offers and resolve concerns.

Requirements

Requires 3 months to 1 year of wireless sales or other sales experience, a customer-focused approach, and demonstrated selling ability. Candidates should communicate effectively, coach others, organize and prioritize daily work, be comfortable with technology, and be approachable, curious, passionate, and solution-oriented.

Benefits

• Associate Discount
• Health and Dental Benefits
• RRSP/DPSP
• Performance Bonuses
• Learning and Development Programs

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Prioritization · Preferred
• Coaching · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Wireless Sales
• Customer Service
• Sales Ability
• Customer Communication
• Coaching
• Planning and Organization
• Prioritization
• Technology Savvy
• Problem Solving
• Product Knowledge
• Customer Follow-Up
• Merchandising
• Asset Protection
• Privacy Standards
• Self Development
• Curiosity
• Artificial Intelligence
• Sales
• Selling Techniques
• Internal Communications
• Enthusiasm
• Technical Acumen

Job areas

• Sales
• Retail
• Customer Service & Support
• Technology
• Wireless Sales Consultant
• Sales Consultant
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

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