B2B Sales Support Coordinator

Some of what you will do: As the B2B Sales Coordinator, you will be responsible for providing support services to Business Development Mangers and Account Managers for accounts deemed strategic in scope on a regional or national level requiring coordination. Working in partnership with the sales team, you will assist with ordering process and verify shipping and on time delivery where required, and work with vendor partners to coordinate for production. You will support sales teams with communication to the sales team, store teams, and customers on projects, and to help ensure that customer service is a priority. Specifically, You Will: Collaborate with others and administers project requests from multiple contacts for digital and specialty print requirements. Assist the Business Development Managers and Account Managers with accounts that are at a regional or national level requiring help with the ordering process, and shipping to multiple locations. Work with vendor partners and coordinate multiple projects. Partner with Territory Sales Managers to determine accounts that require administrative support from the B2B sales Coordinator. Ensure quotations match original order specifications and manage change requests. Ensure customer orders stay on track and arrive at the customer’s destination when promised. Directly support strategic accounts (administration, logistics). Some of what you need: 1-2 Years experience in the graphic arts & printing industry with specific background in print. College or technical school diploma in graphic arts or related discipline. Understanding of steps involved in the printing process. Computer literacy-experience of using software programs routines. Knowledge of computer programs such as Microsoft office. Mathematical Skills-ability to understand basic and complex mathematical calculations. Curious. Approachable. Passionate. Solution finder. Physical demands/working conditions: Remote Environment Some of what you will get: Associate discount Health and Dental benefits RRSP/DPSP Performance bonuses Learning & Development programs And more… We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy. About the Team At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together. We are building an inclusive and diverse team Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Provide administrative and logistics support to Business Development and Account Managers for strategic regional and national accounts. Coordinate with vendor partners to manage the ordering process, production, and on-time delivery of print projects.

Requires 1-2 years of experience in the graphic arts and printing industry along with a college or technical diploma in a related field. Must be proficient in Microsoft Office and possess a strong understanding of the printing process and basic mathematics.

• Associate Discount • Health Benefits • Dental Benefits • RRSP/DPSP • Performance Bonuses • Learning & Development Programs

• Customer servicePreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• B2B Sales Support
• Project Coordination
• Order Management
• Logistics Coordination
• Vendor Management
• Customer Service
• Graphic Arts Knowledge
• Printing Process
• Microsoft Office
• Mathematical Calculations
• Administrative Support
• Digital Print Requirements

• Sales
• Administrative
• Logistics
• Creative & Media
• Customer Service & Support

Minimum education

College diploma

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week