SM

Starport Managed Services

Verified Job Source
51–200 people

About

Founded in 2006, Starport is a leading Managed Service Provider (MSP). Our team of IT professionals provide end user IT support, cybersecurity services, IT consulting, cloud services, Business Continuity & Disaster Recovery and more to 200+ businesses throughout Canada. We work in a range of industries, expanding services to include our own Security Operations Center (SOC) and a remote IT Service Desk based out of Charlottetown & Summerside, Prince Edward Island. We are passionate about bringing enterprise-level productivity, scalability, and security to small and medium businesses. Want to learn more? Connect with us!

Open positions

IT Support Technician

On-site

Job Summary We are looking for a service-oriented IT technician to support remote client users and environments while striving to achieve and surpass our service level commitments. Daily responsibilities will include technical support, process monitoring and challenges to enhance your technical skills. Work will be conducted from our Prince Edward Island Service Desk (downtown Summerside). Technicians must be both proactive and responsive, initiating email correspondence, screen sharing sessions and outgoing calls as necessary for efficient and effective resolution of client service requests.…