Opens an external site
- Employment type
- Full-time
- Posting language
- English
Job summary
The Service Advisor acts as the primary point of contact for clients, managing their vehicle service needs from initial intake to final delivery. Responsibilities include preparing accurate estimates, creating detailed work orders, and maintaining transparent communication regarding service timelines and diagnostics.
Job details
At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential. As a Service Advisor at Steele Chevrolet, you will be the friendly face and dependable guide our clients rely on. With a strong work ethic, and a passion for service excellence, you will ensure each customer’s experience is smooth, efficient, and worry-free. Reliable and committed, you will confidently navigate clients through their service needs, consistently meeting, and exceeding their expectations. Hourly Wage Range: $21.40 - $25.70, plus bonus The Steele Advantage: * 100% Matched Retirement Savings Plan - Because your future matters * Flexible Health & Dental Plans – Affordable, dependable coverage for the people who matter most * Mental Health & Wellness Support – 24/7 confidential support for you and your family * Employee Discounts – On vehicle purchases, parts, and service at any of our locations * Work Boot Reimbursement – Reimbursement immediately * Access to Steele University – learn anytime, anywhere and earn rewards as you grow your skills! How you will make an impact: * Welcoming clients with professionalism and listening closely to understand their vehicle concerns. * Accurately confirming service coverage or warranties and clearly communicating next steps. * Preparing precise estimates for labour, parts and materials. * Creating detailed work orders that reflect both client input and technician diagnostics. * Keeping clients informed with transparent updates, realistic timelines and thoughtful follow-up. * Maintaining accurate service records and staying aligned with our service standards. * Proactively identifying ways to enhance the client experience through every interaction. What drives your success: * 1 Year experience in a customer service position. * A hands-on, problem-solving attitude while being driven and motivated. * Excellent communication and interpersonal skills. * Strong organizational skills and the ability to manage multiple priorities. * A valid driver’s license with a clean driving abstract required. Please note that this role is not eligible for Immigration Assistance due to the specific National Occupational Classifications (NOC) requirements.
What you’ll do
The Service Advisor acts as the primary point of contact for clients, managing their vehicle service needs from initial intake to final delivery. Responsibilities include preparing accurate estimates, creating detailed work orders, and maintaining transparent communication regarding service timelines and diagnostics.
Requirements
Candidates must have at least one year of experience in a customer service role and possess strong interpersonal and organizational skills. A valid driver's license with a clean driving abstract is mandatory for this position.
Benefits
- Retirement Savings Plan
- Health Plan
- Dental Plan
- Mental Health Support
- Wellness Support
- Employee Discounts
- Work Boot Reimbursement
- Professional Training
Listed skills
- Customer service · Preferred
- Communication · Preferred
- interpersonal skills · Preferred
- Problem solving · Preferred
- Time management · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Communication
- Interpersonal Skills
- Problem-solving
- Organizational Skills
- Time Management
- Service Writing
- Vehicle Diagnostics
- Work Order Management
- Technical Communication
- Problem Solving
- Strong Work Ethic
- Interpersonal Communications
- Professionalism
- Valid Driver's License
- Service Standards
- Mental Health
- Purchasing
- Discounts And Allowances
Job areas
- Customer Service & Support
- Retail
- Trades
- Transportation
- Service Advisor
- Automotive Customer Service Representative
- Contact Centre Information Clerks
- Customer Service Representatives
More jobs from Steele Auto Group
Finance and Insurance Manager
- On-site
- Halifax, NS
- Posted Nov 7, 2026
Apprentice Technician
- On-site
- NS
- Posted Nov 7, 2026
Accounting
- On-site
- Bridgewater, NS
- Posted Nov 7, 2026
Automotive Technician
- On-site
- Dartmouth, NS
- Posted Nov 7, 2026
