Service Video Advisor

Halifax, NS
On-site
Posted Nov 7, 2026
1 position

$18.10–$20.45 / hour

Opens an external site

Employment type: Full-time
Posting language: English

Job summary

The Service Video Advisor is responsible for creating and presenting video assessments of vehicle service needs to customers. They must effectively communicate repair recommendations and ensure videos are delivered promptly to enhance the service experience.

Job details

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential. As a Service Video Advisor with Steele Mitsubishi, your primary responsibilities will include creating and presenting video assessments of vehicle service needs to our customers. You will effectively communicate repair recommendations, educate customers on their vehicle's condition, and build trust through clear, transparent communication. Hourly Wage Range: $18.10 - $20.45 The Steele Advantage: * 100% Matched Retirement Savings Plan - Because your future matters * Flexible Health & Dental Plans – Affordable, dependable coverage for the people who matter most * Mental Health & Wellness Support – 24/7 confidential support for you and your family * Employee Discounts – On vehicle purchases, parts, and service at any of our locations * Work Boot Reimbursement – Reimbursement immediately * Access to Steele University – learn anytime, anywhere and earn rewards as you grow your skills! How you will make an impact: * Precise video documentation of repairs on client vehicles * Proper explanation of the technicians’ vehicle prognosis on video * Ensure videos are uploaded and delivered to customers promptly to support a seamless service experience * Maintain a clean, organized and professional service department * Service department support when and where required * Organization of internal estimates of pre-owned vehicles * Organization of new and used vehicle deliveries * Collaboration with customer facing service advisors What drives your success: * Be comfortable explaining service processes on camera (voice only) * Be prompt, punctual and detailed orientated * Ability to work with minimal supervision * Valid driver’s license Please note that this role is not eligible for Immigration Assistance due to the specific National Occupational Classifications (NOC) requirements.

What you’ll do

Requirements

Candidates must be comfortable explaining service processes on camera and possess a valid driver's license. The role requires a prompt, punctual, and detail-oriented individual capable of working with minimal supervision.