Consumer Loans Clerk

Job summary

The Consumer Loans Clerk provides administrative support to the lending department by processing non-real estate secured loans and ensuring compliance with policies. They also assist with member service, reconcile appraisal invoices, and maintain accurate records within the banking system.

Job details

BUILD A REWARDING CAREER WITH STEINBACH CREDIT UNION Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $11 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs. Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website [https://www.scu.mb.ca/]. AN EXCITING OPPORTUNITY AWAITS! We currently have an opportunity for a Consumer Loans Clerk to join our team in our Commerce location. As the Consumer Loans Clerk you will assist the Consumer Lending Department with delivering exceptional member service by providing loan administrative support and ensuring compliance with applicable legislation, policies, and procedures. SPECIFIC RESPONSIBILITIES * Support the Consumer Lending Department in the delivery of products and services to members and potential members by processing non-real estate secured lending facilities on the banking system and managing disbursements in accordance with the Consumer Service Level Agreement * Monitor and distribute monthly reminder reporting to appropriate person to ensure timely follow-up with member * Review loan applications, identify inaccuracies and/or omissions and follow-up as required * Set up and process non-real estate secured lending facilities in the Banking System, ensuring accuracy and efficiency at all times * Compile and reconcile appraisal invoices and submit payment to appraisal company in a timely manner * Address audit inquiries and/or irregularities and follow-up with internal member in a timely manner * Adhere to service level agreements with other internal departments as required * Maintain open communication and cooperation with the Consumer Lending Department to ensure a friendly and efficient work environment and timely completion of requests * Support and/or train colleagues to develop and maintain a strong team dynamic * Refer potential sales opportunities to the Consumer Lending Department or other specialists within the credit union QUALIFICATIONS * Grade 12 diploma, plus 1 to 3 years of job related experience, or an equivalent combination of education and experience * Business acumen * Basic knowledge of lending policies and regulatory environments * Software proficiency HOW WE'LL REWARD YOU You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. The starting hourly rate is above $22.00 per hour. Final compensation will be determined based on relevant experience, qualifications and skills considerations In addition, you will be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including: * Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU) * Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs * Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products) * Opportunities for professional development * Clothing allowance * Free parking at all locations ACCESSIBILITY AND INCLUSIVITY We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs. CLOSING DATE: SEPTEMBER 25, 2026 We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

What you’ll do

The Consumer Loans Clerk provides administrative support to the lending department by processing non-real estate secured loans and ensuring compliance with policies. They also assist with member service, reconcile appraisal invoices, and maintain accurate records within the banking system.

Requirements

Candidates must possess a Grade 12 diploma and 1 to 3 years of relevant experience. A basic understanding of lending policies, regulatory environments, and software proficiency is required.

Benefits

• Extended medical • Dental • Vision benefits • Health spending account • Critical illness insurance • Life insurance • AD&D insurance • Employee assistance programs • Employee banking benefits • Professional development • Clothing allowance • Free parking • Pension plan

Listed skills

• Teamwork · Preferred
• Regulatory Compliance · Preferred
• Communication · Preferred
• Reporting · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Loan administration
• Banking systems
• Regulatory compliance
• Member service
• Data entry
• Reporting
• Reconciliation
• Business acumen
• Lending policies
• Software proficiency
• Communication
• Teamwork
• Consumer Lending
• Administrative Support
• Software Proficiency
• Train Teammates
• Auditing
• Business Acumen
• Customer Service
• Cooperation
• Critical Illness Insurance
• Employee Assistance Programs
• Sales
• Invoicing
• Legislation
• Loans
• Real Estate
• Service-Level Agreement
• Lending Products

Job areas

• Finance & Accounting
• Administrative
• Customer Service & Support
• Consumer Loan Manager
• Credit / Loan Counselor
• Credit and Loans Officers
• Credit Counselors