Analyste du soutien aux ventes et du soutien aux concessionnaires (contrat) / Sales & Tele-contact Dealer Support Analyst (Contract)
The role involves monitoring daily sales, orders, and vehicle allocation while generating ad-hoc reports for regional staff. Additionally, the analyst manages relations with tele-contact dealers to optimize sales performance, inventory, and promotional activities.
- On-site
- Pointe-Claire, QC
- Posted Jul 17, 2026
- 1 position
Job summary
Les responsabilités professionnelles de l'analyste du soutien aux ventes et du soutien aux concessionnaires (contrat) comprennent, sans s'y limiter : le suivi quotidien des ventes, des commandes, de l'affectation et de la planification des véhicules du Centre d'affaires ; la génération de tous les rapports et présentations ad hoc utilisés par le personnel régional ; la liaison avec les équipes du siège au besoin sur les questions relatives aux opérations quotidiennes et à l'expédition des véhicules. De plus, la gestion des relations avec les concessionnaires de télécontact en ce qui concerne les opérations de vente : * En tant que liaison entre le fabricant et le détaillant (télécontact), le poste fournira des conseils et une gestion du rendement des ventes, des stocks, des activités promotionnelles et de la participation à divers programmes * Assurer des niveaux adéquats de satisfaction des ventes chez les concessionnaires tout en identifiant de manière constructive les domaines à améliorer * Motiver et amener les entrepreneurs indépendants à des niveaux de performance supérieurs conformes aux plans de marketing, au merchandising, à l'examen des états financiers et à la formation sur le lancement de nouveaux produits La fourchette salariale pour ce poste est de 28,00 $ - 35,00 $ de l’heure. FCA Canada Inc. s'engage à fournir des accommodements aux personnes ayant des besoins d'accessibilité en raison d'un handicap dans tous les aspects du processus d'embauche. Si vous demandez un accommodement, nous travaillerons avec vous pour répondre à vos besoins en matière d'accessibilité en raison d'un handicap. Ce poste correspond à un besoin déjà existant. The job responsibilities of the Sales Support & Tele-contact Dealer Support Analyst (Contract) include but are not limited to: daily monitoring of Business Centre sales, orders, allocation and scheduling of vehicles; generation of all adhoc reports & presentations utilized by regional staff; liaising with headquarters teams as required on issues relating to daily operations and shipping of vehicles. Also, managing tele-contact dealer relations as it relates to sales operations: * Acting as the liaison between the manufacturer and retailer (tele-contact), the position will provide guidance and management of sales performance, inventory, promotional activities and participation in various programs * Ensuring proper levels of Sales Satisfaction are achieved at dealerships while constructively identifying areas for improvement * Motivating and leading independent entrepreneurs to higher levels of performance consistent with marketing plans, merchandising, financial statement review, and new product launch training The pay range for this role is $28.00-$35.00 an hour. FCA Canada Inc. is committed to providing accommodation for people with accessibility needs due to disabilities in all aspects of the hiring process. If you request an accommodation, we will work with you to meet your accessibility needs due to disability. This position is for an existing vacancy. Qualifications Qualifications de base: * Baccalauréat en administration des affaires, en marketing ou dans un domaine connexe * Maîtrise des applications Microsoft Office avec force dans Excel et Power Point * Expérience dans l'analyse de données et la génération de rapports * Compétences exceptionnelles en communication, tant écrite que verbale * Légalement admissible à travailler au Canada * Capacité et volonté de déménager pour des possibilités futures potentielles * Bilingue (français/anglais) Qualifications privilégiées : * Expérience dans l'industrie automobile Basic Qualifications: * Bachelor's Degree in Business, Marketing, or a related field * Proficiency with Microsoft Office Applications with strength in Excel & Power Point * Experience in data analysis and report generation * Exceptional communication skills, both written and verbal * Legally eligible to work in Canada * Ability and willingness to relocate for potential future opportunities * Bilingual (French/English) Preferred Qualifications: * Experience in the automotive industry
What you’ll do
The role involves monitoring daily sales, orders, and vehicle allocation while generating ad-hoc reports for regional staff. Additionally, the analyst manages relations with tele-contact dealers to optimize sales performance, inventory, and promotional activities.
Requirements
Candidates must hold a bachelor's degree in Business, Marketing, or a related field and be proficient in Microsoft Office, specifically Excel and PowerPoint. Bilingualism in French and English is required, along with legal eligibility to work in Canada.
Listed skills
- Data analysisPreferred
- Bilingual communicationPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Data Analysis
- Report Generation
- Microsoft Excel
- Microsoft PowerPoint
- Sales Performance Management
- Inventory Management
- Dealer Relations
- Bilingual Communication
- Financial Statement Review
- Marketing Planning
- Sales Support
- Bilingual (French/English)
- Automotive Industry
- Business Marketing
- Multilingualism
- Management
- Communication
- Sales
- Financial Statements
- Futures Exchange
- Marketing
- Merchandising
- Microsoft Office
- New Product Development
- Operations
- Presentations
- Sales Operations
- Scheduling
- Stocks (Inventory)
Job areas
- Sales
- Data & Analytics
- Transportation
- Marketing
- Customer Service & Support
- Support Contractor
- Contracts Analyst
- Buyers
- Wholesale and Retail Buyers, Except Farm Products
- Buyers and Purchasing Agents
Additional details
- Minimum education
- Bachelor’s degree
- Minimum experience
- 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
