Sales Associates

At Steve Madden, the energy of our brand starts with our employees. We are bold, motivated, and always on the move — and we are looking for someone who shares this energy! If you are enthusiastic, organized, and eager to work in the fashion industry, this could be a perfect fit for you. We are looking for Sales Associates (Full time and Part time) to join our teams in CrossIron Mills Calgary, AB who bring energy to the floor, deliver unforgettable customer experience and are not afraid to crush sales goals while staying true to their unique style. Your Daily Hustle (Key Responsibilities) Be the ultimate brand ambassador by welcoming every customer with confidence, style and energy. Deliver an elevated shopping experience through personalized service, strong product knowledge, and a passion for helping customers find the perfect look. Know the trends. Love the product. Own the moment. Stay up to date on new arrivals, promotions, campaigns, and must-have styles so you can confidently inspire customers and help them discover their next obsession. Bring the energy and make the sale. Create genuine customer connections, act as a trusted style guide, and help drive results through exceptional service and a passion for fashion. Keep the store looking runway-ready. Support floor sets, merchandising updates, displays, and daily store recovery to ensure every corner of the store reflects the Steve Madden brand. Be part of the magic behind the scenes. Process shipments, replenish inventory, organize stock, and keep our best-selling styles available and easy to shop. Help protect what matters. Follow company policies, pricing standards, operational procedures, and loss prevention practices to support a safe and successful store environment. Make checkout as memorable as the shopping experience. Accurately process transactions, handle cash responsibly, and send customers off with a smile and a great last impression. Jump in, pitch in, and make it happen. Whether it's supporting teammates, taking on a special project, or helping during a busy rush, you're always ready to do what it takes to keep the store thriving. Be a brand ambassador. Show up with confidence, positivity, and personal style while bringing the Steve Madden attitude to every customer interaction. Physical Requirements Able to lift, move, and unpack merchandise weighing up to 50 lbs. Able to stay active and on your feet for extended periods (approximately 6-8 hours per shift). Able to safely use ladders up to 10 feet in height to keep the sales floor looking its absolute best. Education, Experience and Skills Required Experience in retail sales within a trendsetting fashion brand. Completed education in Fashion and/or retail management (asset) Strong interpersonal and communication skills in English.

Deliver an exceptional customer experience by providing personalized styling advice and driving sales through product knowledge. Maintain store appearance through merchandising, inventory replenishment, and efficient shipment processing.

Candidates should have experience in retail sales within a fashion brand and possess strong communication skills. Physical ability to lift up to 50 lbs and stand for long periods is required.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Retail Sales
• Customer Service
• Product Knowledge
• Merchandising
• Inventory Management
• Cash Handling
• Loss Prevention
• Interpersonal Skills
• Communication Skills
• Fashion Trends
• Sales Driving
• Transaction Processing

• Retail
• Sales
• Customer Service & Support

Minimum education

High school

Minimum experience

0+ years

Apply by

Aug 19, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Not Applicable

Application method

Direct apply is available