Community Manager

Job Description Stober Group is a privately owned and operated real estate development and property management company based in Kelowna, BC. With a legacy of building and managing high-quality residential and commercial properties throughout the Okanagan, we are committed to thoughtful development, strong community partnerships, and long-term stewardship of our portfolio. Position Summary The Community Manager (Live In or Live Out) is responsible for supporting the day-to-day operations of our residential rental community, while providing exceptional customer service to our tenants. This role assists with leasing activities, is responsible for move-ins and move-outs, building oversight, and tenant engagement. The Community Manager helps maintain a welcoming, well-managed community while ensuring the property is cared for and tenants receive professional and responsive service. Live-Out Community Managers are expected to reside in close proximity to the buildings to ensure timely response to community needs. Key Responsibilities Leasing & Tenant Relations Assist with the leasing process from responding to inquiries, scheduling and conducting property tours, and supporting the application process Communicate professionally with prospective and current tenants Provide information on building amenities, policies, and community guidelines Support lease documentation and administrative tasks as required Move-In / Move-Outs Conduct move-in and move-out inspections and walkthroughs Ensure proper documentation and communication during the transition process Provide tenants with building information and welcome materials Building Oversight & General Care Monitor the overall condition of the property and common areas daily Report maintenance issues and coordinate with maintenance teams or vendors as needed Assist in ensuring the building is clean, safe, and well maintained Support building operations and help address day-to-day issues as they arise Tenant Experience & Community Engagement Foster a positive and welcoming community environment Assist in planning and organizing tenant events and community activities Respond to tenant questions, concerns, and requests in a timely and professional manner Help maintain strong relationships with tenants Administrative & Operational Support Prepare and distribute tenant communication and notices Collection of rental arrears, and maintaining organized records and communication logs Support management with general administrative duties Ensure compliance with building policies and procedures After-Hours Availability As this is a live-in position, the Community Manager must be available after hours to respond to building-related emergencies when they arise, and assist in holiday coverage for other rental communities Coordinate with maintenance teams or emergency services as required to ensure issues are addressed promptly and safely Qualifications Minimum 3 years’ experience as a Residential Community Manager or Residential Property Manager is required, along with extensive knowledge of the BC Residential Tenancy Act Experience with property management software and Microsoft Office, an asset Strong customer service, communication and interpersonal skills Professional, approachable, and service-oriented Highly organized with the ability to manage multiple tasks Problem-solving mindset and ability to respond to tenant needs efficiently Ability to work independently and maintain a professional presence within the building A valid driver’s license and vehicle is essential for this role Benefits: retirement savings plans (DPSP, RRSP, TFSA). full comprehensive extended health and dental benefits. free on-site parking. free gym membership for yourself and spouse. employee social committee and team building activities. Consistent, local work within the Kelowna region. Professional and safety-focused work environment. Opportunities for career development and advancement.

The Community Manager is responsible for supporting the day-to-day operations of the residential rental community and providing exceptional customer service to tenants. This includes leasing activities, move-ins and move-outs, building oversight, and tenant engagement.

Candidates must have a minimum of 3 years’ experience as a Residential Community Manager or Residential Property Manager, along with extensive knowledge of the BC Residential Tenancy Act. Strong customer service, communication, and organizational skills are essential for this role.

• Retirement Savings Plans • Full Comprehensive Extended Health and Dental Benefits • Free On-Site Parking • Free Gym Membership for Yourself and Spouse • Employee Social Committee and Team Building Activities • Consistent Local Work Within the Kelowna Region • Professional and Safety-Focused Work Environment • Opportunities for Career Development and Advancement

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Interpersonal Skills
• Organization
• Problem-Solving
• Property Management
• Leasing
• Tenant Relations
• Building Oversight
• Administrative Support
• Microsoft Office
• BC Residential Tenancy Act
• Event Planning
• Community Engagement
• Record Keeping
• Maintenance Coordination

• Management & Leadership
• Customer Service & Support
• Sales
• Administrative
• Social Services

Minimum experience

5+ years

Apply by

Nov 21, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level