Peer Supporter - RAAM and Digital Front Door (DFD)
- ON
- On-site
- Posted Oct 8, 2026
- 1 position
$21–$26 / hour
Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Peer Supporter provides practical and emotional support to patients within the RAAM program by sharing lived experiences of addiction and recovery. They collaborate with multi-disciplinary teams to facilitate clinic flow, advocate for clients, and participate in program reporting and development.
Job details
Stonehenge Therapeutic Community provides a range of residential and community-based treatment services to individuals struggling with addiction and concurrent mental health issues. Our agency is committed to taking the journey together and supporting those with whom we work to grow, thrive, and contribute to society. About the Role: This role will work with the Rapid Access Addiction Medicine (RAAM) Program, including Digital Front Door, to deliver support in a manner that is consistent with emerging best practice, and that reflects key principles of the harm-reduction and recovery-oriented approaches to care. Overall, the Peer Supporter will engage in purposeful and deliberate sharing of their own personal lived experience of addiction/ mental health recovery to facilitate the development of strong, peer support connections with program participants. The Rapid Access Addiction Medicine (RAAM) Program is a specialized medical clinic that works with patients of all ages to address health concerns related to substance use. The Peer Supporter will play a vital role as a member of our multi-disciplinary teams by offering a range of practical and emotional supports within the RAAM framework and program parameters from the perspective of their lived experience and embodying a sense of hope and possibility for the future. Role Type: Full Time, Permanent Number of Positions Available: 1 Location: Guelph-Wellington Hours: Days, Monday - Friday Why Work for Stonehenge? Enhanced vacation offered to all staff Paid Wellness days RRSP matching plan Health and dental benefits (no employee co-pay) Personal and professional development opportunities Qualifications: Lived experience of substance use and recovery required; mental health recovery an asset Post-secondary education in addictions, social services or related field Experience providing support to individuals experiencing addiction / concurrent disorders Front line experience providing crisis intervention and management, outreach services, and community-based supports In depth knowledge and understanding of services available in the Waterloo Wellington Region Valid G Driver’s License (G2 level or greater); Reliable vehicle and willing to transport clients Proof from Insurance provider of 1) at least $2 million in general liability and 2) have declared scope of vehicle use to Insurance provider Standard First Aid/CPR Level C CSC Clearance conducted by PWGS Canada Flexible schedule as required to support program delivery; Some evening work may be required on an occasional basis Travel throughout Waterloo Wellington may be required Role Overview: Direct Client Support - Rapid Access Addiction Medicine (RAAM) Program and Digital Front Door: Providing Peer Support for the patients of the RAAM clinics, including Digital Front Door Providing supportive engagement when clients arrive and are waiting at the clinic and/or throughout the consultation process, as required Working closely with the multi-disciplinary team to support effective clinic flow Collaboration and Capacity Building Working closely with multi-disciplinary teams to support effective clinic flow and client support Advocating on behalf of community residents, as appropriate, with other community service providers to enhance access to service Documentation and Administration Participating in program reporting and development activities as required including program evaluation, data collection and input, process improvement, etc. Contributing to ongoing program and peer role development work Applications will be accepted until October 26, 2026 at 4pm. We look forward to meeting you! Stonehenge Therapeutic Community accommodates the needs of applicants throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and Human Rights legislation. Should you require it, accommodation can be made at any point, upon request. Stonehenge Therapeutic Community recognizes that diversity strengthens our community. We are committed to promoting diversity, equity, and inclusion in our workforce. We believe in equitable opportunities for all and encourage cultural diversity as part of the recruitment and selection processes. We welcome applications from qualified individuals from diverse backgrounds, experiences, abilities, and perspectives to enrich our collective growth and learning.
What you’ll do
The Peer Supporter provides practical and emotional support to patients within the RAAM program by sharing lived experiences of addiction and recovery. They collaborate with multi-disciplinary teams to facilitate clinic flow, advocate for clients, and participate in program reporting and development.
Requirements
Candidates must have lived experience of substance use and recovery, along with post-secondary education in social services or a related field. The role requires front-line experience in crisis intervention, a valid driver's license, and the ability to travel within the Waterloo Wellington region.
Benefits
- Enhanced vacation
- Paid wellness days
- RRSP matching plan
- Health benefits
- Dental benefits
- Professional development opportunities
Listed skills
- crisis intervention · Preferred
- Mental Health Support · Preferred
- case management · Preferred
- Documentation · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Peer support
- Addiction recovery
- Mental health support
- Crisis intervention
- Harm reduction
- Outreach services
- Case management
- Documentation
- Data collection
- Advocacy
- Community engagement
- Multi-disciplinary collaboration
- Copayment Collection And Processing
- Client Support
- Cardiopulmonary Resuscitation (CPR) Certification
- First Aid Certification
- Valid Driver's License
- Addiction Medicine
- Mental Health
- Management
- Social Work
- Crisis Intervention
- Cultural Diversity
- Data Collection
- Disabilities
- Liability Insurance
- Program Evaluation
- Process Improvement
- Peer Support
Job areas
- Healthcare
- Social Services
- Digital Support Specialist
- Unclassified Specialized Occupation
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