Assistant Manager - Regina, SK

Job summary

Support store operations and business growth while delivering exceptional customer service via phone, email, and in-person. Maintain the facility's cleanliness and security, including basic outdoor maintenance and account administration.

Job details

Pay: 16.00 (per hour) Position: Assistant Manager Location: Regina, SK StorageMart has an immediate opening for an Assistant Store Manager to join our team! At StorageMart, we pride ourselves on being a key customer touchpoint, where every interaction counts. Our core values - Easy, Clean, Service - reflect our commitment to making the customer experience seamless, providing the cleanest facilities, and delivering service that stands out. Your Role: As an Assistant Manager, you will: Support Store Operations: Collaborate with the Store Manager to enhance business growth and maximize sales. Deliver Exceptional Customer Service: Engage with customers through phone, face-to-face, and email, ensuring they feel valued and supported. Maintain Our Facility: Open, operate and close the office while keeping the center clean, safe and secure for our customers and their belongings. Provide basic maintenance such as sweeping, snow removal, light bulb replacement, trash pick-up, etc. using tools such as brooms, shovels, leaf blowers, snow blowers etc. Manager Accounts: Handle customer accounts, assist with account setup, and oversee general administrative tasks, including debt management. Travel Between Locations: Occasionally support other stores while maintaining our consistent standards across all sites. What We're Looking For: Education: high school diploma or equivalent. An associate’s degree or 2 years of college may be substituted for the experience requirement. Experience: 1 year of relevant experience (including but not limited to hospitality, retail, sales, casual dining, customer service). People Skills: Strong communication and problem-solving abilities to effectively address customer needs. Detail Oriented: Exceptional organizational and time management skills. Hands on Attitude: Willingness to work outdoors and maintain grounds. Requirements: A valid driver's license, valid insurance, and vehicle (mileage reimbursement) and basic computer skills. Why Choose StorageMart? Competitive Compensation Package: $ 16.00/hr. + commission. Extended medical benefits, Tuition reimbursement, Paid Time Off, Mileage paid for business travel. Retirement Contributions: Company contributions to your retirement. Growth Opportunities: A rewarding role where you can learn about every aspect of the business. Recognition Programs: Milestone awards, company events and use of Bonusly. About StorageMart: With a presence across the U.K., Canada and the United States, StorageMart is one of the largest independent providers of self-storage solutions for businesses and individuals alike. Join us as we expand our portfolio and make a positive impact in our communities! Ready to make a difference? Apply today and become a part of the StorageMart family! #SME2

What you’ll do

Support store operations and business growth while delivering exceptional customer service via phone, email, and in-person. Maintain the facility's cleanliness and security, including basic outdoor maintenance and account administration.

Requirements

Requires a high school diploma or equivalent and at least one year of relevant experience in retail, hospitality, or customer service. Must possess a valid driver's license, vehicle, insurance, and basic computer skills.

Benefits

• Extended Medical Benefits • Tuition Reimbursement • Paid Time Off • Mileage Reimbursement • Retirement Contributions • Milestone Awards • Company Events • Bonusly

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Store Operations
• Account Management
• Problem Solving
• Time Management
• Organization
• Basic Maintenance
• Communication
• Debt Management
• Administrative Tasks

Job areas

• Management & Leadership
• Customer Service & Support
• Retail
• Administrative
• Hospitality