Store Manager/Maintenance-Aylmer, ON

Job summary

The Store Manager is responsible for overseeing daily site operations, including sales, customer service, and administrative reporting. Additionally, the role involves performing hands-on facility maintenance, such as minor repairs and site upkeep.

Job details

Pay: $21.00 (per hour) Car Allowance: $500/month StorageMart has an immediate opening for a Store Manager to join our team! Are you ready to be a vital part of a thriving sector in retail? At StorageMart, we pride ourselves on being a key customer touchpoint, where every interaction counts. Our core values – Easy, Clean, Service – reflect our commitment to making the customer experience seamless, providing the cleanest facilities, and delivering service that stands out. As a Store Manager, you will: Support Store Operations: Collaborate with the Regional Manager to enhance business growth and maximize sales. Follow up on leads (online, phone, and walk-ins). Provide on-site guidance to staff, including assisting, tasking, and training team members. Deliver Exceptional Customer Service: Engage with customers through phone, face-to-face, and email interactions, ensuring they feel valued and supported while driving strong sales performance. Manage Daily Operations & Administration: Oversee day-to-day operations including collections, account management, and site administration. Prepare required daily, weekly, and monthly reports and ensure compliance with company policies and procedures. Maintain Facility Standards: Open, operate, and close the site while maintaining a clean, safe, and secure environment. Ensure overall site presentation and operational standards are consistently upheld. Facility Support Responsibilities: Utilize hand and power tools (drills, grinders, etc.) safely and effectively Complete minor repairs to gates, doors, fences, and buildings Perform preventative maintenance on site infrastructure Conduct basic plumbing repairs (e.g., replacing faucets, fixing leaks) Complete minor asphalt and concrete patchwork Assist with unit cleanouts, including furniture breakdown and debris removal Coordinate external vendors for larger maintenance or repair jobs Maintain and service seasonal equipment (e.g., snow blowers, salters) Work outdoors in various weather conditions What We’re Looking For: Education High school diploma or equivalent required Associate’s degree or at least 2 years of college coursework may substitute for part of the required experience Experience Minimum of 3 years of relevant experience (management, sales, customer service, maintenance) Proficiency in Microsoft Excel and Word Ability to quickly learn new software systems Skills & Qualifications Strong communication and problem-solving skills Excellent organizational and time management abilities Detail-oriented with the ability to manage multiple tasks efficiently Hands-on, proactive attitude with willingness to work outdoors Additional Requirements Valid driver’s license, personal vehicle, and current auto insurance Basic computer proficiency Travel within the Greater London area Why Choose StorageMart? Competitive Pay & Benefits $21/hour + commission $500/month car allowance Extended medical benefits Tuition reimbursement Paid Time Off Retirement Support Company retirement contributions - up to 12% RSP match Growth & Recognition Opportunities to learn all aspects of the business Milestone awards, company events, and Bucketlist recognition About StorageMart: With a presence across the U.K., Canada, and the United States, StorageMart is one of the largest independent providers of self-storage solutions for businesses and individuals alike. Join us as we expand our portfolio and make a positive impact in our communities! Ready to make a difference? Apply today and become part of the StorageMart team! #SME2 #SMH

What you’ll do

The Store Manager is responsible for overseeing daily site operations, including sales, customer service, and administrative reporting. Additionally, the role involves performing hands-on facility maintenance, such as minor repairs and site upkeep.

Requirements

Candidates must have at least 3 years of relevant experience in management, sales, or maintenance and possess a high school diploma or equivalent. A valid driver's license, personal vehicle, and basic computer proficiency are also required.

Benefits

• Extended medical benefits • Tuition reimbursement • Paid time off • Retirement support • RSP match • Car allowance

Listed skills

• Time management · Preferred
• Collections · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Account Management · Preferred
• Microsoft Excel · Preferred
• Sales · Preferred
• Communication · Preferred
• Reporting · Preferred
• Microsoft Word · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Store management
• Customer service
• Sales
• Facility maintenance
• Plumbing
• Power tools
• Account management
• Collections
• Microsoft Excel
• Microsoft Word
• Communication
• Problem-solving
• Time management
• Organizational skills
• Reporting
• Performance Management
• Operations
• Problem Solving
• Detail Oriented
• Customer Service
• Time Management
• Account Management
• Valid Driver's License
• Time Off Management
• Quick Learning
• Power Tool Operation
• Drilling
• Retail Operations
• Software Systems
• Grinding Machine
• Lead Follow-Up
• Plumbing Repair
• Snow Blowers
• Patchwork

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Trades
• Administrative
• Maintenance Manager
• Mechanical Engineering Technicians
• First-Line Supervisors of Mechanics, Installers, and Repairers