Loaner Coordinator

Work Flexibility: Onsite Shift: Rotating Schedule – Week 1: Monday – Friday, 8:00 AM – 4:30 PM; Week 2: Monday – Friday, 9:30 AM – 6:00 PM Location: 2 Medicorum Place, Waterdown, ON Summary: The Loaner Coordinator is responsible for managing the end-to-end handling of loaner inventory, including receiving, tracking, preparing, and shipping medical devices and equipment to support customer and surgical case needs. This role ensures accurate inventory control through auditing and system updates, while coordinating shipping and return schedules to maintain product availability and optimize turnaround times. The Coordinator partners cross-functionally to ensure timely, compliant, and efficient movement of loaner assets, while maintaining organization, accuracy, and adherence to quality and operational procedures. What You Will Do: Accept and process loaner requests from Sales Coordinators, including timely execution of rush shipments in high-intensity situations Communicate kit deviations and updates to Sales Coordinators and Sales Representatives as needed Prepare shipments with all required documentation, including literature, samples, and promotional materials Maintain loaner kits by managing replacements, assembling new kits, and ensuring overall readiness Accurately track kit and item usage in the ERP system; report and escalate any receipt discrepancies Perform daily and quarterly inventory counts; identify, segregate, and report expired, damaged, or non-compliant inventory Ensure compliance with PPE requirements and promptly respond to RAQA product inquiries Support departmental KPIs, continuous improvement initiatives, team/company meetings, and additional responsibilities as assigned What you need: Required: 3 years’ relevant work experience in warehouse, inventory, medical and/or supply chain Ability to lift/push/pull up to 50 lbs. Preferred: Completed post-secondary education program $51,500 - $68,650 CAD Annual Travel Percentage: 0%

The Loaner Coordinator manages the end-to-end lifecycle of medical device loaner inventory, including receiving, tracking, preparing, and shipping kits. They also ensure inventory accuracy through regular audits and coordinate with sales teams to support surgical case needs.

Candidates must have at least 3 years of relevant experience in warehouse, inventory, or supply chain environments. The ability to lift, push, or pull up to 50 lbs is required, and post-secondary education is preferred.

• Supply chain managementPreferred
• Warehouse operationsPreferred
• Data entryPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Inventory Management
• Warehouse Operations
• Supply Chain Management
• Medical Device Handling
• ERP Systems
• Shipping And Receiving
• Inventory Auditing
• Logistics Coordination
• Data Entry
• Quality Compliance
• Kit Assembly
• Record Keeping
• Promotional Materials
• Shipment Preparation
• Supply Chain
• Lifting Ability
• Medical Devices
• Auditing
• Continuous Improvement Process
• Sales
• Warehousing
• Inventory Control
• Key Performance Indicators (KPIs)

• Logistics
• Healthcare
• Administrative
• Manufacturing
• Coordinator
• Inventory Control Manager
• Supply, Distribution and Related Managers
• Supply Chain Managers
• Transportation, Storage, and Distribution Managers

Minimum education

Master’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week