Sultan Edwards

Experience: Customer Service /Food Prep at Swiss Chalet (2017–2019); Customer Service at Independent Respite Services (2017–2019); Customer Service/Food Prep at Shoeless Joe’s (2017–2017). Studied Academic Upgrading at Education and Training Learning Centre.

• Dedicated and hardworking
• Eager and willing to learn new skills
• Enjoys contributing to a team effort as well as working independently
• Flexible and reliable always willing to fill in for others when needed
• Punctual, always at work earlier than expected

1. Customer Service /Food Prep

   Swiss Chalet

   Sep 2017 to Jun 2019

   Brampton, ON

   • Responded to telephone inquiries, providing quality service to customers and associates inquiring about the status of order or order to place • Maintained high standards of customer service during high-volume, fast-paced operations • Promptly and em pathetically handled guest concerns and complaints • Assisted in food prep for line cooks

2. Customer Service

   Independent Respite Services

   Sep 2017 to Jun 2019

   Brampton, ON

   • Updated patient family members on condition and progress as necessary • Answered all phone calls and provided information for patients and facility

3. Customer Service/Food Prep

   Shoeless Joe’s

   Mar 2017 to Apr 2017

   Mississauga, ON

   • Solved customer complaints and provided information concerning menu and catering • Maintained adequate levels of clean tableware for dining room and kitchen • Responsible for cleaning the walk-in store refrigerator, as well as stocking food • Ensured all food was weighed accordingly for portion control • Assisted in the food preparation such as salads, sandwiches, hamburgers, and fries

1. Education and Training Learning Centre

   Academic Upgrading

   Toronto, ON

   2016

2. Culinary Training for Youth

   Brampton , ON

   2017

3. St. Marguerite D’Youville S. S

   Ontario Secondary School Diploma

   Brampton, ON

   2010 to 2014

• Food handling certification

• Smart Serve certification