Student - FRM Consultant Operation Change & Execution

Job summary

The student will support content migration and translation requests while maintaining organized records and documentation. They will also assist in process improvements and develop metrics to enhance knowledge management initiatives.

Job details

At Sun Life, we’re driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way. Job Description: Term: January 2027 - April 2027 Job description The student will provide valuable support by assisting the team to manage content updates, coordinate translation requests, and contribute to procedural and knowledge management activities. This role would be well suited to a student who is organized, comfortable working with digital tools, and able to communicate clearly with team members. Preferred skills Strong computer skills, including confidence working with shared collaboration platforms and Microsoft applications. Attention to detail to ensure content is transferred, formatted, and submitted accurately. Good organizational skills to manage multiple requests, track progress, and meet deadlines. Clear written and verbal communication skills when asking questions, confirming requirements, and providing updates. Ability to follow documented processes and escalate issues when clarification is needed. Qualifications Knowledge management experience or an interest in content organization, documentation, and process improvement. French language skills would be considered an asset, particularly for supporting translation-related activities. Responsibilities Support lift-and-shift activities by moving existing content into Athena accurately and consistently. Submit translation requests through Broca and track requests to ensure they are completed on time. Review content for completeness, formatting consistency, and alignment with established standards before submission or publication. Help maintain organized records of content updates, translation requests, and completed work. Provide general administrative and coordination support for knowledge management initiatives as needed. Support process updates and enhancements through the migration of One Note or opportunities identified through continuous improvement Develop metrics and dashboard updates on Athena usage to drive further enhancements to Athena or priority areas to address Document the team procedures to update Athena and maintain currency of Athena May assist in developing enhanced solutions for process update requests. The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for. Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com. We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you. We may use artificial intelligence to support candidate sourcing, screening, interview scheduling. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. Job Category: Temporary Employee Posting End Date: 17/11/2026

What you’ll do

The student will support content migration and translation requests while maintaining organized records and documentation. They will also assist in process improvements and develop metrics to enhance knowledge management initiatives.

Requirements

Candidates should have strong computer skills, including proficiency with Microsoft applications and collaboration platforms. An interest in knowledge management, process improvement, and strong organizational and communication skills are required.

Listed skills

• Data entry · Preferred
• Process Improvement · Preferred
• Administrative Support · Preferred
• Attention to detail · Preferred
• written communication · Preferred
• Documentation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Content management
• Translation coordination
• Knowledge management
• Microsoft applications
• Data entry
• Process improvement
• Administrative support
• Attention to detail
• Organizational skills
• Written communication
• Verbal communication
• Documentation
• Dashboard updates
• Collaboration platforms
• Process Improvement
• Dashboard
• Communication
• Coordinating
• Continuous Improvement Process
• Detail Oriented
• Organizational Skills
• French Language
• Computer Literacy
• Ability To Meet Deadlines
• Verbal Communication Skills
• Scheduling
• Knowledge Management
• Talent Sourcing
• Collaborative Software
• Content Management

Job areas

• Administrative
• Finance & Accounting
• Consulting
• Technology
• Student Consultant
• Unclassified Specialized Occupation

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