Patient administrative associate - complex malignant hematology - regular part-time - 2026-19059

Job summary

Summary of Duties The PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for the new Complex Malignant Hematology outpatient unit; and maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care unit. In this role, this position provides a broad range of administrative support within the outpatient setting. As an integral part of the health care team and front-line staff, responsibilities include: • Coordinating electronic physician orders with applicable software; • Scheduling return to…

Job details

Summary of Duties The PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for the new Complex Malignant Hematology outpatient unit; and maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care unit. In this role, this position provides a broad range of administrative support within the outpatient setting. As an integral part of the health care team and front-line staff, responsibilities include: • Coordinating electronic physician orders with applicable software; • Scheduling return to clinic appointments, internal/external consults, tests and procedures required by the oncologists; • receiving and screening all new and follow-up patients; • Responding to general enquiries; Preparing patient charts; • Data entry and correspondence through a number of software applications; • Booking appointments; Ordering supplies; • Providing relief coverage and support services within the department. Qualifications/Skills • One year of Community College required. • Medical Terminology course preferred. • Must achieve successful completion of Sunnybrook Health Sciences Centre’s PAA training within specified timeframe. • Proficiency with MS Office computer skills (Word and Outlook) required; with working knowledge of in-house patient software packages (e.g. OASIS, Excelicare, etc.) preferred • One year of Administrative/Business experience required; in a health care setting preferred. • Demonstrated effective Person-Centred Care/Customer Service behaviour. • Proven accurate keyboarding skills at 40 net w.p.m. OR data entry at 106 net keystrokes per minute. • Demonstrated ability to organize, prioritize and follow-through effectively, working at a fast pace unpredictable environment that requires the ability to manage multiple tasks. • Excellent problem-solving, interpersonal and communication skills: oral, written and comprehension. • Tact and diplomacy in handling and dealing with confidential information Demonstrated ability to work effectively in an interprofessional team environment. • Proven ability to work with sensitivity and compassion with oncology patient population and their family/support people

Listed skills

• Software · Preferred
• Clinical care · Preferred
• Administrative Support · Preferred
• staff · Preferred
• Health · Preferred
• Staffing, Scheduling · Preferred
• Payroll · Preferred
• Time · Preferred
• maintenance · Preferred
• Data entry · Preferred
• Administrative · Preferred
• scheduling · Preferred

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