Intermediate Clerk - Health Records - Regular Part-Time - 2026-19291 (2026-19291)

Job summary

Receive, track, assemble, and prepare inpatient charts and emergency visits for scanning, while managing chart pickups, photocopying, and report distribution. Respond to Health Records inquiries, maintain release-of-information fax tasks, and perform account lookups and other assigned duties.

Job details

Summary Of Duties Receive stays from units, collate personal health information, log them in to our Chart Tracking System and prepare for assembly process Tracking System and prepare for assembly process. Assemble inpatient stays within a chart in accordance with departmental guidelines Prepare charts to be sent to the scanning vendor by logging each stay, adhering barcodes, generating manifests, etc. Prepare Emergency Visits for scanning. Chart pickups from inpatient and or outpatient areas. Photocopy binders for transfer out, including printing from corporate applications (SunnyCare/MetaVision) Answering Health Records phone and voicemail and assist with patient inquires via Health Records Window. Maintain Release of Information faxes and related tasks. Report distribution of transcribed notes. Conduct account look-up for loose reports using our Patient Registration System. Assist in other tasks as assigned. May be required to coverage shifts at Holland Centre Qualifications/Skills One year of community college One year of administrative/Business experience required in a health care setting preferred Minimum of two years of previous Health Records experience preferred Attention to detail is a must in order to avoid errors that can have a direct impact to patient care such as misfiles. Able to meet departmental daily productivity standards in a busy work environment. Outstanding customer services skills essential, demonstrated Patient-Focused Care/Customer Service behaviour Clear understanding of legislations and guidelines related to the Security and Privacy of Personal Health Information Ability to communicate effectively with all levels of staff Knowledge of Microsoft Office Knowledge of Quadramed, Chart Locator, SunnyCare and Sovera applications an asset Must be able to prioritize workload and work in a team environment Demonstrated sound judgment and diplomacy Attention to detail Keyboarding at net 40 w.p.m. or data entry at net 106 kspm Excellent problem-solving and communication skills Demonstrated ability to work in a team environment

What you’ll do

Receive, track, assemble, and prepare inpatient charts and emergency visits for scanning, while managing chart pickups, photocopying, and report distribution. Respond to Health Records inquiries, maintain release-of-information fax tasks, and perform account lookups and other assigned duties.

Requirements

Requires one year of community college and one year of administrative or business experience, preferably in a healthcare setting; at least two years of Health Records experience is preferred. Candidates should demonstrate strong attention to detail, customer service, privacy knowledge, communication, teamwork, prioritization, and problem-solving, with keyboarding at 40 net words per minute or data entry at 106 net keystrokes per minute.

Listed skills

• Customer service · Preferred
• Attention to detail · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Communication · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Health Records Management
• Personal Health Information Privacy
• Chart Assembly
• Scanning Preparation
• Customer Service
• Attention To Detail
• Microsoft Office
• Quadramed
• Chart Locator
• SunnyCare
• Sovera
• Data Entry
• Keyboarding
• Communication
• Problem-Solving
• Workload Prioritization

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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