Patient Administrative Associate - Veterans Centre LSSE - Regular Part-Time 2026-17701 (2026-17701)

Job summary

Coordinate patient flow and activities, maintain patient records, and provide administrative support to the patient care unit, including staffing, scheduling, and payroll tasks. Provide coverage support to other Veteran Centre units as needed.

Job details

Summary of Duties The PAA is responsible for the coordination of patient flow and patient activities, administrative services for the patient care unit, and maintenance of patient records, staffing, scheduling and payroll, as well as administrative support to the patient care unit. The PAA will provide coverage support to other Veteran Centre units as required. Qualifications/Skills One year of Community College required, Medical Terminology course preferred One year of Administrative/Business experience in a healthcare setting required Previous experience working with the elderly preferred Advanced computer skills and knowledge of software packages such as Microsoft Word and Windows Demonstrated knowledge of ESP and Dimensions staff scheduling systems and unionized scheduling practices preferred Typing at 40 net words per minute or keyboarding at 106 net keystrokes per minute required Patient and Family focused care philosophy Ability to organize work effectively, and work at a fast pace in an unpredictable environment that requires the ability to manage multiple tasks Excellent problem-solving and communication skills Excellent telephone/customer service skills Demonstrated ability to follow established routines Demonstrated ability to work successfully in a team environment.

What you’ll do

Coordinate patient flow and activities, maintain patient records, and provide administrative support to the patient care unit, including staffing, scheduling, and payroll tasks. Provide coverage support to other Veteran Centre units as needed.

Requirements

Requires one year of community college education, one year of administrative or business experience in a healthcare setting, and typing at 40 net words per minute or keyboarding at 106 net keystrokes per minute. Strong computer skills, organization, problem-solving, communication, customer service, and teamwork are required; medical terminology, experience with elderly patients, and familiarity with ESP, Dimensions, and unionized scheduling practices are preferred.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• Communication · Preferred
• Windows · Preferred
• Microsoft Word · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Flow Coordination
• Patient Records Management
• Administrative Support
• Staff Scheduling
• Payroll Administration
• Microsoft Word
• Windows
• ESP Scheduling System
• Dimensions Scheduling System
• Unionized Scheduling Practices
• Typing
• Organization
• Problem-Solving
• Communication
• Customer Service
• Teamwork

Job areas

• Administrative
• Healthcare
• Customer Service & Support

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