Supervisor - Health Records & Patient Registration - Temporary Full-Time - 2026-18044 (2026-18044)

Summary Of Duties Responsible for maintaining the security, confidentiality, completeness, and accuracy of Personal Health Information and all associated patient registration information in accordance with policies and procedures and related legislations and guidelines. Participates in departmental and interdepartmental committees and provides input Supervises and coordinates the work activities of departments within Health Records as assigned such as: Release of Information, Patient Registration, Chart Management, Research, Transcription, etc. Implements and modifies processes and procedures as applicable. Participates in the development and implements policies to preserve the confidentiality of information contained in the medical records and the Registration System and monitors compliance. Provides support with the testing and implementation of new applications or upgrade to existing departmental applications. Liaise with internal and external stakeholders/agencies as required. Responsible for coordination and controlling all activities related to departmental systems including, but not limited to quality audit control of all registration activities. Develops and implements a quality assurance program, tracks and reports quality assurance results to leadership and makes recommendations for improvements Identifying training and development needs within the department. Lead and develop systems and processes which create organized and efficient and efficient manner. Maintain and monitor the day to day operational needs of the department in an effective and efficient manner. Demonstrate leadership to ensure quality, accuracy and timelines of departmental projects and tasks. Participate in hiring of staff, training, participate with performance appraisals and disciplinary action in accordance with hospital policies. Provide coverage for management team as required. Participate with after hour pager support as required Participate with system downtime support as required (may include after hour /week ends) Other duties as assigned. Qualifications/Skills Completed Diploma in Health Information Management (HIM) from an accredited college, required Certification in Health Information Management with the Canadian Health Information Management Association (CHIMA), required Active member in good standing with CHIMA Five (5) years progressive Health Records experience required; ROI, Chart Completion, Chart management Knowledge of relevant legislation governing Personal Health Information e.g., PHIPA, PHA required; Excellent verbal and written communication skills required; Excellent interpersonal skills required; Ability to use good judgment when assessing a situation required. Clear knowledge and understanding of the hospital’s account structure and ADT system. Strong written and verbal communication skills and the ability to communicate effectively with all levels of staff. Outstanding customer services skills is essential. Excellent analytical and problem solving skills with attention to details. Demonstrated satisfactory performance and attendance record. Demonstrated ability to function in a changing and sometimes stressful work environment. Excellent organization skills Able to work independently and in a team environment.

Supervise and coordinate Health Records departments, including patient registration and release of information, while ensuring the security and accuracy of personal health information. Develop quality assurance programs and lead the implementation of departmental policies and system upgrades.

Requires a Diploma in Health Information Management and certification/membership with CHIMA. Candidates must have at least five years of progressive experience in health records and a strong knowledge of PHIPA and PHA legislation.

• Customer servicePreferred
• Problem solvingPreferred
• Quality assurancePreferred
• LeadershipPreferred
• Project managementPreferred
• interpersonal communicationPreferred

Identified from the job description. Confirm important requirements above.

• Health Information Management
• Patient Registration
• Release Of Information
• Chart Management
• Quality Assurance
• Staff Supervision
• PHIPA Compliance
• Analytical Skills
• Problem Solving
• Customer Service
• Interpersonal Communication
• Leadership
• Project Management
• Audit Control
• Performance Appraisal
• Health Records Management

• Healthcare
• Management & Leadership
• Administrative

Minimum education

Professional degree

Minimum experience

5+ years

Apply by

Oct 2, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level