Unit Clerk - Odette Cancer Centre - Temporary full-time - 2026-18672 (2026-18672)

Job summary

Coordinate physician orders and schedule clinic appointments, consultations, tests, and procedures for oncology patients. Screen patients, respond to enquiries, prepare charts, enter data, manage correspondence and supplies, and provide cross-coverage and administrative support.

Job details

Summary Of Duties In this Unit Coordinator role, this position provides a broad range of administrative support within the Outpatient Cancer Clinics (General Treatment Services) at the Odette Cancer Centre. As an integral part of the health care team and front-line staff, responsibilities include: Coordinating electronic physician orders with applicable software; Scheduling return to clinic appointments, internal/external consults, all tests and procedures (bone marrow aspirations, lumbar punctures, CT/US guided biopsies, medical imaging etc.) required by the oncologists; Receiving and screening all new and follow-up patients; Responding to general enquiries; Preparing patient charts; Data entry and correspondence through a number of software applications; Booking appointments; Ordering supplies; and Providing relief coverage and support services within the department. Competent Unit Clerks will be familiar with the variety of clinic sites, programs, physician guidelines, scheduling protocols, and software and will be cross-trained to function effectively in all of these areas. Qualifications/Skills Requires the completion of one (1) year of Community College; successful completion of Medical Terminology course preferred. One year of Administrative/Business experience in a health care setting preferred. Proven accurate keyboarding of net minimum 40 words per minute OR 106 keystrokes per minute. Proficiency with MS Office computer skills (Word and Outlook) required; with working knowledge of in-house patient software packages (e.g. OASIS, Excelicare, etc.) preferred. Proven ability to work with sensitivity and compassion with oncology patient population and their family/support people. Outstanding customer service skills; patient-focused approach essential. Demonstrated ability to organize, prioritize and follow-through effectively, working at a fast pace in an unpredictable environment that requires the ability to manage multiple tasks. Established excellent communication skills required - oral, written and comprehension - to obtain and relay information, coupled with proven tact and diplomacy in handling and dealing with confidential information. Requires well-developed interpersonal and team skills in an open work environment; collaborating and problem-solving as an effective member of the interprofessional team.

What you’ll do

Coordinate physician orders and schedule clinic appointments, consultations, tests, and procedures for oncology patients. Screen patients, respond to enquiries, prepare charts, enter data, manage correspondence and supplies, and provide cross-coverage and administrative support.

Requirements

Requires completion of one year of community college and keyboarding proficiency of at least 40 net words per minute or 106 keystrokes per minute; a medical terminology course is preferred. Preferred qualifications include one year of administrative or business experience in a healthcare setting and familiarity with patient software, alongside strong customer service, communication, organization, confidentiality, and teamwork skills.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Appointment Scheduling · Preferred
• Administrative Support · Preferred
• Communication · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Appointment Scheduling
• Medical Terminology
• Patient Reception and Screening
• Electronic Physician Orders
• Data Entry
• Medical Records Management
• Microsoft Word
• Microsoft Outlook
• Customer Service
• Organization and Prioritization
• Communication
• Confidentiality
• Teamwork
• Oncology Patient Support
• Keyboarding

Job areas

• Administrative
• Healthcare
• Customer Service & Support

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