outbound customer service representative - contact centre
On-site · Winnipeg
Education: No degree, certificate or diploma. Work setting: Urban area. Tasks: Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Maintain records and statistics. Perform general office duties. Receive and log complaints. Receive payments. Computer and technology knowledge: Database software. Internet. MS Excel. MS Outlook. MS Windows. MS W…