Retail Store Supervisor

Job summary

Supervise and schedule retail staff, assign sales duties, and hire or arrange training for employees. Sell and order merchandise, manage returns, cash, and inventory, prepare sales and personnel reports, and resolve customer or supply issues.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 7 months to less than 1 year On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Hire and train or arrange for training of staff Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Manage cash Additional information Security and safety Bondable Work conditions and physical capabilities Attention to detail Personal suitability Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Dependability Initiative Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Supervise and schedule retail staff, assign sales duties, and hire or arrange training for employees. Sell and order merchandise, manage returns, cash, and inventory, prepare sales and personnel reports, and resolve customer or supply issues.

Requirements

Requires a secondary school graduation certificate and 7 months to less than 1 year of experience. The role also calls for attention to detail, effective interpersonal and oral communication skills, flexibility, organization, reliability, dependability, initiative, and teamwork; the employee must be bondable.

Listed skills

• Customer service · Preferred
• Sales Reporting · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Sales Assignment
• Hiring
• Staff Training
• Merchandise Ordering
• Returns Authorization
• Work Scheduling
• Merchandise Sales
• Sales Reporting
• Customer Service
• Complaint Resolution
• Inventory Management
• Cash Management
• Oral Communication
• Organization
• Attention to Detail

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Food & Beverage