Disability Claims Coordinator (Construction Industry)

Overview Disability Claims Coordinator/Collection Technician (Construction Industry) Sureway Construction Group of Companies is recruiting for a professional Disability Claims Coordinator/Collection Technician to join our team! Sureway Construction Group offers a fantastic opportunity to join a leading team in the construction industry. We offer a friendly, fast-paced environment, great benefits, and a strong team of professionals. Location: Edmonton, AB (9175 – 14 Street NW) Please note: there is no direct access to public transportation. Hours: Permanent, Full-time, Monday-Friday; 7:30am – 4:30pm (IN-OFFICE), On-Call (Evenings & Weekends) Requirements: Personal Reliable Vehicle Pre-employment: Drug and alcohol testing (swab-based test) Successful completion of Company Orientation and site-specific orientation Disability Claims Coordinator Responsibilities: Management of the Disability Claims process including WCB, Short- Term and Long-Term Disability for Sureway Group of Companies, including the Modified Work Program. Manage the Substance Abuse Program. Demonstrate problem solving and critical thinking when determining the relationship between mechanism of injury and diagnosis by gathering and analyzing relevant information and planning to facilitate a return to work. Interpreting medical reports and coordinating medical treatment. Determining entitlement of medical and financial benefits. Establishing compensation rates, determining the appropriate wage replacement benefits. payable and determining medical aid and non-rate based entitlements. Building strong relationships with stakeholders and collaborating with them in the return to work process every step of the way. Manage interjurisdictional claims. Manage Cost Relief. Other duties as required to support departmental requirements. Disability Claims Coordinator Knowledge, Skills & Abilities: Post-Secondary Education in Occupational Health and Safety, Disability Management, or a related degree. Minimum 3 years of WCB experience and short-term and long-term disability management. A solid understanding of the Alberta Workers’ Compensation system, its hierarchy, departments and workflow is required, as well as having sound business knowledge. A good understanding of WorkSafeBC and Saskatchewan WCB, is considered an asset. Experience in caseload management, vocational rehabilitation and/or bodily injury insurance claims. Familiarity with medical or rehabilitative terminology is an asset. The ability to understand and apply policy while understanding the need for creative problem solving, critical thinking, independent decision-making and flexibility skills. Effective communication skills – active listening, collaboration and effective verbal and written communication skills. High degree of confidentiality. Strong negotiation and conflict management skills. Ability to creatively solve complex and sensitive issues. Ability to multitask and be highly organized. Proficiency in the use of the Internet, Microsoft Word/Excel, MS Outlook. Demonstrate effective negotiation, mediation, and conflict resolution skills to resolve differing opinions on a wide variety of claim issues. This includes workers, employers, and medical and other service providers. Specimen Collector Responsibilities: Conduct drug collections and testing, as well as alcohol testing. Booking 3rd party pre-employment, post-incident & reasonable cause testing. Organize and maintain paperwork flow and process. Deliver test results to donors. Follow up on lab collections. Order supplies. Organize calibration of equipment. Sureway Construction Group is an equal opportunity employer. We would like to thank all applicants for submitting their resume; however only those selected for an interview will be contacted. **No recruitment agencies please** #SWSC4 We’re Ready. Are You?

Manage the disability claims process, including WCB and short/long-term disability, while facilitating return-to-work programs. Additionally, oversee the substance abuse program by conducting drug and alcohol testing and maintaining related documentation.

Requires post-secondary education in Occupational Health and Safety or Disability Management and a minimum of 3 years of WCB and disability management experience. Candidates must possess a personal reliable vehicle and be able to pass pre-employment drug and alcohol testing.

• Great benefits

• Problem solvingPreferred
• Microsoft WordPreferred
• Microsoft ExcelPreferred
• Microsoft OutlookPreferred

Identified from the job description. Confirm important requirements above.

• Disability management
• WCB claims
• Case management
• Vocational rehabilitation
• Conflict resolution
• Negotiation
• Critical thinking
• Problem solving
• Medical terminology
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Drug testing
• Alcohol testing
• Interjurisdictional claims
• Cost relief
• Disability Claims
• Workflow Management
• Effective Communication
• Planning
• Vocational Rehabilitation
• Accounts Payable
• Active Listening
• Management
• Decision Making
• Communication
• Confidentiality
• Conflict Management
• Conflict Resolution
• Creative Problem Solving
• Critical Thinking
• Disability Management
• Substance Abuse
• Occupational Safety And Health
• Problem Solving
• Mediation
• Multitasking
• Workers' Compensation
• Coordinating
• Collections

• Human Resources
• Construction
• Security & Safety
• Administrative
• Disability Claims Manager
• Claims Adjuster / Specialist (General)
• Valuers and Loss Assessors
• Claims Adjusters, Examiners, and Investigators

Minimum education

Master’s degree

Minimum experience

2+ years

Apply by

Aug 10, 2027

Posting language

English

Working hours

40 hours per week