Sales Lead (Halifax Shopping Centre)

Job summary

Lead by example in customer service and sales, coach associates to meet sales targets, and build team product knowledge. Support daily store operations, inventory accuracy, visual merchandising, cash and POS tasks, and compliance with company policies and safety standards.

Job details

The Company Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch. Job Description As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales associates to achieve their performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity. Starting base pay of $18.70 per hour plus monthly performance bonus. Responsibilities include: Customer Service & Sales Generation: Lead by example to deliver outstanding customer service, coaching the team to meet and exceed sales targets. Ensure comprehensive product knowledge across the team to enhance customer experience and decision-making Operations: Support store management in daily operational tasks with a focus on accuracy and efficiency in all transactions. Maintain adherence to inventory control processes, minimizing loss and ensuring accuracy in stock handling and reporting Visual Merchandising: Execute and maintain visual merchandising standards in alignment with company directives. Ensure the store presentation is consistently maintained to a high standard, reflecting the brand’s image Compliance: Uphold workplace safety standards and act as a model for company policies and procedures. Ensure compliance with all operational guidelines and safety regulations Working Conditions: Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS. Employment Status: Part-Time: 20 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 10 hours per week, including certain holidays and blackout dates. Profile Availability to work opening and closing shifts; flexible hours including weekends and holidays Strong communication skills (verbal & written), including strong relationship building skills Must be a self-starter who works well independently and in team environments Ability to communicate in a clear concise and understandable manner Results oriented with a high level of energy and enthusiasm Passion for sales and working in fast paced environment Professional Requirements At least 2 years retail sales experience, preferably in fashion and/or accessories Intermediate computer skills with working knowledge of MS Office Experience working with POS systems Job Location: Mumford Road 7001, B3L 4X6 Halifax, Canada (Nova Scotia) Company Address: The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada

What you’ll do

Lead by example in customer service and sales, coach associates to meet sales targets, and build team product knowledge. Support daily store operations, inventory accuracy, visual merchandising, cash and POS tasks, and compliance with company policies and safety standards.

Requirements

Candidates need at least two years of retail sales experience, preferably in fashion or accessories, along with intermediate computer skills, Microsoft Office knowledge, and POS experience. They must be available for opening and closing shifts, weekends, holidays, and flexible scheduling, and demonstrate strong communication, relationship-building, and independent and team-working abilities.

Benefits

• Monthly Performance Bonus

Listed skills

• Point-of-sale systems · Preferred
• Customer service · Preferred
• Inventory Control · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Communication · Preferred
• Occupational safety · Preferred
• Microsoft Office · Preferred
• Team Leadership · Preferred
• Relationship Building · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales Generation
• Sales Coaching
• Product Knowledge
• Team Leadership
• Relationship Building
• Inventory Control
• Visual Merchandising
• Point-of-Sale Systems
• Microsoft Office
• Cash Management
• Communication
• Problem-Solving
• Results Orientation
• Workplace Safety
• Retail Operations

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support