Operations Assistant & Installer

Job summary

The Operations Assistant and Installer will perform the installation and maintenance of janitorial dispensers and support warehouse operations including deliveries and inventory management. The role also involves providing backup customer service support and collaborating on larger installation projects.

Job details

Join Swish as a Operations Assistant & Installer About Swish: Swish is a proudly Canadian, family-owned company that has been operating since 1956. From coast to coast, we help communities feel confident that the spaces where they work and live are clean, safe, and hygienic. We are Canada’s source for high-quality cleaning supplies and equipment, offering professional-grade, environmentally responsible solutions tailored to our customers’ needs. Our product and service categories include: Hand Hygiene, Surface Disinfecting, Kitchen, Laundry & Warewash, Floor Care & Matting, Cleaning Tools & Powered Equipment, Safety, PPE, and more. At Swish, our people are at the heart of everything we do. About the Role: The Operations Assistant and Installer provides support across multiple departments, including Operations, Customer Service, and Warehouse. The successful candidate will assist with the installation and maintenance of chemical, soap, and towel dispensers, as well as support warehouse operations through deliveries, inventory management, and general order fulfillment. This role also includes providing backup support for customer service needs in the retail store when required. Key Responsibilities: Execute assigned tasks as directed by branch management, with a focus on supporting the Customer Service and Operations divisions. Assist with the installation and setup of janitorial dispensers, including chemical pumps, kitchen and laundry pumps, towel, tissue, and soap dispensers for new and existing customers. Complete all scheduled installations for new customer setups as needed. Provide emergency repairs and maintenance of dispensers at customer locations. Perform timely and efficient deliveries to meet customer needs. Manage inventory of replacement parts and equipment to ensure availability for service needs. Maintain, organize, and stock tools and equipment necessary for fieldwork. Ensure proper care, cleanliness, and maintenance of the company service van. Collaborate with the Swish Branch team on larger installation projects. Occasionally perform after-hours or weekend emergency service repairs. Travel to customer locations as required. Fulfill other duties as assigned by management. What You Bring: Basic plumbing and electrical experience is an asset. Previous warehouse experience, including forklift and power equipment operation, is an advantage. A strong work ethic and a positive attitude are essential. General computer skills. Excellent customer service abilities. Job Details & What We Offer A people-first company Membership in the Swish family — we treat our employees with integrity and have since 1956 The role Location: Kingston, Ontario Salary: $20-23/hour, based on skills and experience Variable compensation: Annual performance bonus eligibility Vacation: Starting at 3 weeks Benefits from Day 1 Company-paid Extended Health & Dental Care Company contributions to a Registered Retirement Savings Plan (RRSP) Employee & Family Assistance Program (EFAP) Extras that matter Rewards & Recognition program that celebrates great work and meaningful contributions Access to hundreds of employee discounts across home, wellness, travel, fashion, and more Unlimited training and development with an industry-leading brand to help you grow your career Role Information: Existing vacancy Equal Opportunity Swish is an equal opportunity employer offering a competitive compensation and benefits package, along with excellent opportunities for professional development and advancement within a growing Canadian organization. Accessibility & Accommodation Swish is committed to providing an inclusive and accessible recruitment and workplace experience in accordance with applicable human rights and accessibility legislation across Canada. Accommodation is available upon request throughout the recruitment and selection process. Applicants requiring accommodation may contact Human Resources at any stage. Pre-Employment Screening Swish is committed to maintaining a safe and secure work environment. As a condition of employment, candidates will be required to complete background screening, including criminal record checks where permitted by law and where relevant to the position, or where required by client sites. For roles involving the operation of a company motor vehicle, a valid driver’s license and a satisfactory driver’s abstract will also be required. AI Disclosure Swish uses artificial intelligence technology to assist in the initial screening and assessment of applications. AI is used only as a support tool; no hiring decisions are made solely by automated systems. All final hiring decisions are made by a human. We are committed to a hiring process that maintains the highest integrity and prioritizes a fair, positive experience for every candidate.

What you’ll do

The Operations Assistant and Installer will perform the installation and maintenance of janitorial dispensers and support warehouse operations including deliveries and inventory management. The role also involves providing backup customer service support and collaborating on larger installation projects.

Requirements

Candidates should possess basic plumbing and electrical experience, along with previous warehouse experience and forklift operation skills. Strong customer service abilities, a positive attitude, and general computer proficiency are essential for this position.

Benefits

• Extended Health Care
• Dental Care
• Registered Retirement Savings Plan
• Employee & Family Assistance Program
• Paid Vacation
• Training and Development
• Employee Discounts

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Order Fulfillment · Preferred
• Warehouse operations · Preferred
• Forklift operation · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Plumbing
• Electrical maintenance
• Warehouse operations
• Forklift operation
• Power equipment operation
• Customer service
• Inventory management
• Order fulfillment
• Equipment installation
• Computer skills
• Repair and maintenance
• Time management
• Management
• Operations
• Training And Development
• Strong Work Ethic
• Warehousing
• Artificial Intelligence
• Customer Service
• Positivity
• Inventory Management
• Computer Literacy
• Valid Driver's License
• Cleanliness
• Discounts And Allowances
• Dental Care
• Warehouse Operations
• Forklift Truck
• Order Fulfillment Management
• Disinfecting
• Equipment Operation

Job areas

• Trades
• Logistics
• Customer Service & Support
• Manufacturing
• Retail
• Operations Assistant
• Scheduler / Operations Coordinator
• Stock Clerks
• Production, Planning, and Expediting Clerks

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