Recruitment & Onboarding Specialist

Join Swish as a Recruitment & Onboarding Specialist About Swish: Swish is a proudly Canadian, family-owned company that has been operating since 1956. From coast to coast, we help communities feel confident that the spaces where they work and live are clean, safe, and hygienic. We are Canada’s source for high-quality cleaning supplies and equipment, offering professional-grade, environmentally responsible solutions tailored to our customers’ needs. Our product and service categories include: Hand Hygiene, Surface Disinfecting, Kitchen, Laundry & Warewash, Floor Care & Matting, Cleaning Tools & Powered Equipment, Safety, PPE, and more. At Swish, our people are at the heart of everything we do. About the Role: The Recruitment & Onboarding Specialist is a highly visible, relationship-driven member of the Human Resources team who plays a critical role in shaping the candidate and hiring manager experience. This role serves as the primary ambassador of the organization’s employer brand, representing Swish with energy, professionalism, and authenticity throughout the recruitment lifecycle. With a strong service mindset and natural ability to build trust, the Recruitment & Onboarding Specialist partners closely with hiring managers to attract, engage, and secure top talent. This position owns recruitment processes, systems, and candidate care, while also providing backup support for HR Operations and project work as needed. The role requires a high level of phone and live interaction, as meaningful, relationship-based communication is central to successful hiring outcomes. Key Responsibilities: Recruitment & Workforce Planning Develop and implement recruitment strategies aligned with organizational goals, workforce plans, and future growth needs. Partner with hiring managers and HR leadership to anticipate hiring needs and proactively plan recruitment activities. Collaborate with the Human Resources Business Partner on workforce planning initiatives and the creation, review, and maintenance of job descriptions. Take an active, outbound approach to recruitment by sourcing and engaging candidates through a variety of channels beyond traditional postings. Candidate Experience & Hiring Manager Partnership Serve as the primary point of contact for candidates, delivering a high-touch, engaging, and professional experience throughout the recruitment process. Act as a trusted advisor to hiring managers on recruiting strategy, candidate assessment, and market insights. Manage full-cycle recruitment activities, including: Candidate sourcing and screening High-volume phone and virtual interviews Interview scheduling, preparation, and participation Candidate evaluation, ranking, and selection support Offer preparation, presentation, and negotiation Represent the organization positively and enthusiastically, effectively “selling” the company, culture, and opportunities to prospective candidates. Pre-Boarding, Onboarding & Integration Own and manage the pre-boarding and onboarding experience for new hires. Coordinate and facilitate Day 1 orientation activities. Conduct Week 1 and Month 1 check-ins to support engagement, retention, and successful integration. Champion continuous improvement of onboarding processes, introducing innovative practices that enhance manager and employee engagement. Recruitment Systems, Metrics & Employer Brand Maintain ownership of the organization’s Applicant Tracking System (ATS) and recruitment technologies. Leverage external recruitment platforms (e.g., Indeed, Glassdoor) to maximize reach and effectiveness. Track, analyze, and report recruitment metrics on a monthly basis, providing insights and recommendations. Monitor and analyze employer brand presence and reviews on external platforms, identifying trends and opportunities to strengthen the organization’s reputation. HR Operations & Cross-Functional Support Provide backup support to HR Operations, including administrative and project-based work, as required. Support HR initiatives and process improvements as assigned. Assist with training initiatives for employees and managers in partnership with Human Resources team members. Represent the organization at job fairs, recruitment events, and community initiatives. What You Bring: Experience: 3–5 years of experience within a Human Resources function. Demonstrated experience in Recruitment, Staffing, Workforce Planning, and Onboarding. Proven success building trusted partnerships with hiring managers and internal stakeholders. Strong track record of managing recruitment processes and multiple requisitions simultaneously. High comfort level with frequent phone-based communication and live interviews. Experience managing and optimizing ATS platforms. Demonstrated ability to analyze recruitment metrics and translate data into action. Solid knowledge of HR policies, procedures, and applicable employment regulations. Strong judgment, problem-solving, and decision-making skills. Experience with conflict management and stakeholder influence. Skills & Competencies: Exceptionally strong interpersonal and communication skills. Outgoing, approachable, and service-oriented demeanor. Highly organized with strong attention to detail. Ability to prioritize, multitask, and adapt in a dynamic environment. Strong sense of ownership, urgency, and follow-through. Proficiency in MS Office and Google Workspace. Education: Post-secondary education in Human Resources or a related field, or equivalent experience. Job Details & What We Offer A people-first company Membership in the Swish family — we treat our employees with integrity and have since 1956 The role Location: Peterborough, Ontario (hybrid work arrangement may be considered) Salary: Starting at $60,000 to $72,000 annually Variable compensation: Annual performance bonus eligibility Vacation: Starting at 3 weeks Benefits from Day 1 Company-paid Extended Health & Dental Care Company contributions to a Registered Retirement Savings Plan (RRSP) Employee & Family Assistance Program (EFAP) Extras that matter Rewards & Recognition program that celebrates great work and meaningful contributions Access to hundreds of employee discounts across home, wellness, travel, fashion, and more Unlimited training and development with an industry-leading brand to help you grow your career Role Information: Existing vacancy Equal Opportunity Swish is an equal opportunity employer offering a competitive compensation and benefits package, along with excellent opportunities for professional development and advancement within a growing Canadian organization. Accessibility & Accommodation Swish is committed to providing an inclusive and accessible recruitment and workplace experience in accordance with applicable human rights and accessibility legislation across Canada. Accommodation is available upon request throughout the recruitment and selection process. Applicants requiring accommodation may contact Human Resources at any stage. Pre-Employment Screening Swish is committed to maintaining a safe and secure work environment. As a condition of employment, candidates will be required to complete background screening, including criminal record checks where permitted by law and where relevant to the position, or where required by client sites. For roles involving the operation of a company motor vehicle, a valid driver’s license and a satisfactory driver’s abstract will also be required. AI Disclosure Swish uses artificial intelligence technology to assist in the initial screening and assessment of applications. AI is used only as a support tool; no hiring decisions are made solely by automated systems. All final hiring decisions are made by a human. We are committed to a hiring process that maintains the highest integrity and prioritizes a fair, positive experience for every candidate.

The Recruitment & Onboarding Specialist manages the full-cycle recruitment process, including sourcing, screening, and interviewing candidates while acting as a primary point of contact. Additionally, the role oversees the pre-boarding and onboarding experience to ensure successful new hire integration and engagement.

Candidates must have 3–5 years of experience in Human Resources with a strong background in recruitment, workforce planning, and onboarding. Proficiency in ATS platforms, data analysis, and building partnerships with hiring managers is essential for this position.

• Extended Health Care • Dental Care • Registered Retirement Savings Plan • Employee & Family Assistance Program • Rewards & Recognition Program • Employee Discounts • Training and Development

• Problem solvingPreferred
• Google WorkspacePreferred
• Attention to detailPreferred
• Data analysisPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Recruitment
• Onboarding
• Workforce Planning
• Applicant Tracking System
• Candidate Sourcing
• Interviewing
• Stakeholder Management
• HR Operations
• Data Analysis
• Communication
• Problem Solving
• Attention To Detail
• MS Office
• Google Workspace
• Employer Branding
• Full-Cycle Recruitment
• Recruitment Metrics
• Influencing Skills
• Disinfecting
• Influencing Without Authority
• Professionalism
• Recruitment Software
• Follow Through
• Dental Care
• Talent Sourcing
• Valid Driver's License
• Recruitment Strategies
• Artificial Intelligence
• Applicant Tracking Systems
• Decision Making
• Customer Service
• Conflict Management
• Continuous Improvement Process
• Training And Development
• Discounts And Allowances
• Employee Engagement
• Selling Techniques
• Leadership
• Innovation
• Microsoft Office
• Multitasking
• Negotiation
• Relationship Building
• Scheduling
• Process Improvement
• Prioritization
• Detail Oriented

• Human Resources
• Administrative
• Onboarding Specialist
• Human Resources Specialist
• Personnel and Careers Professionals
• Human Resources Specialists

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week