Cargo Office Agent ($21/h) YUL

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary The Cargo office agent will assist on daily operations. Verify and keep records on import and export cargo as well as maintain applicable safety and quality standards. Job Responsibilities Prepare airline and customs documentation Comply with company’s Standard Operating Procedures (SOP) and policies Ensure paperwork is prepared timely and accurately Make sure paperwork related to the cargo is correct before release Assure proper compliance with local and international laws and regulations Follow Dangerous Goods Requirements and Regulations Comply with other general office duties as assigned Qualifications and Competencies High school diploma or GED equivalent Bilingual for restricted clientele in French and English, spoken and written General office operations skills Able to process forms and documents in the two official languages Able to communicate to airport, airline and Cargo personal effectively Customer focus and quality awareness Must be able to work flexible working hours Willing to work in inclement weather conditions What we offer: Competitive pay Paid training Group benefits (Insurance, RRSP’s, etc.) Paid parking Uniform At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at www.careers.swissport.com to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!

The Cargo Office Agent is responsible for preparing airline and customs documentation while ensuring all paperwork is accurate and compliant with regulations. They also assist with daily operations, including record-keeping for import and export cargo.

Candidates must possess a high school diploma or GED equivalent and be bilingual in French and English. Proficiency in general office operations and the ability to work flexible hours in various weather conditions are required.

• Competitive pay • Paid training • Insurance • RRSP • Paid parking • Uniform

• Data entryPreferred
• Bilingual communicationPreferred

Identified from the job description. Confirm important requirements above.

• Cargo handling
• Documentation preparation
• Customs documentation
• Standard operating procedures
• Dangerous goods regulations
• Office operations
• Bilingual communication
• Customer focus
• Quality awareness
• Data entry
• Record keeping
• Cargo Handling
• Record Keeping
• Bilingual (French/English)
• Multilingualism
• Customer Service
• Standard Operating Procedure
• International Laws
• Office Procedures
• Operations

• Logistics
• Transportation
• Administrative
• Customer Service & Support
• Cargo Office Agent
• Customs Broker
• Clearing and Forwarding Aents
• Customs Brokers
• Compliance Officers

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 7, 2026

Posting language

English

Working hours

40 hours per week