Digital Product Manager

Job summary

Lead the design and delivery of digital experiences for a commercial banking portfolio, focusing on strategy and roadmaps. Manage product backlogs and collaborate with cross-functional teams to implement automation and AI-enabled workflows.

Job details

Digital Product Manager (Commercial Banking) Location: Toronto, ON (Hybrid) Contract Length: 12-Month Initial Contract (Potential for extension or conversion to FTE) Hourly Rate: $T4: $40-$50 | IC: $55-$65 PER HOUR (Dependent on experience) About the Role We are seeking a versatile, execution-driven Digital Product Manager to lead the design and delivery of cutting-edge digital experiences for a major commercial banking portfolio. This is a balanced role: you will help shape multi-year portfolio strategies and roadmaps while rolling up your sleeves to manage backlogs, write requirements, and drive agile delivery. You will support commercial banking customers across SMB, mid-market, and corporate segments—focusing on areas like digital servicing, workflow automation, case management, payments, and account onboarding. Key Responsibilities Strategy & Roadmap: Develop and manage a multi-year vision, strategy, and roadmap, using data-driven insights and customer feedback. Agile Delivery & Execution: Own and manage the product backlog (user stories, requirements, prioritization) within an Agile operating model. Cross-Functional Leadership: Partner closely with Technology, UI/UX Design, Data & Analytics, Operations, and business stakeholders to take initiatives from concept to launch. Customer Experience & Data: Analyze customer data and metrics to reduce friction, drive product adoption, and solve meaningful customer problems. Change Management: Develop and lead stakeholder engagement, readiness assessments, and go-to-market plans for digital releases. Emerging Tech & AI: Support innovative initiatives involving automation, AI-enabled experiences, and intelligent workflows. What You Bring (Must-Haves) 5–7+ years of relevant Digital Product Management or Product Owner experience within Agile environments. Proven experience designing and delivering B2B digital experiences (financial services/commercial banking strongly preferred). Demonstrated success delivering digital initiatives across mobile, tablet, and desktop platforms. Strong command of digital UI/UX principles, usability testing, customer journey mapping, and digital analytics. High comfort with ambiguity, strong independent problem-solving skills, and a proven bias for action and execution. A passion for emerging technologies and innovative solutions, including AI applications in product roadmaps.

What you’ll do

Lead the design and delivery of digital experiences for a commercial banking portfolio, focusing on strategy and roadmaps. Manage product backlogs and collaborate with cross-functional teams to implement automation and AI-enabled workflows.

Requirements

Requires 5-7+ years of Digital Product Management experience in Agile environments, specifically designing B2B digital experiences. Must possess strong UI/UX knowledge and a proven track record of delivering products across mobile, tablet, and desktop platforms.

Listed skills

• Product management · Preferred
• Change Management · Preferred
• balanced · Preferred
• Leadership · Preferred
• Teams · Preferred
• Data analysis · Preferred
• Execution · Preferred
• management · Preferred
• case management · Preferred
• Agile · Preferred
• Customer · Preferred
• Mapping · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Digital Product Management
• Agile Methodology
• B2B Digital Experience Design
• UI/UX Principles
• Customer Journey Mapping
• Digital Analytics
• Product Roadmap Development
• Backlog Management
• Stakeholder Engagement
• Change Management
• Workflow Automation
• AI Application
• Usability Testing
• Case Management
• Payments
• Account Onboarding

Job areas

• Finance & Accounting
• Technology
• Management & Leadership
• Software
• Data & Analytics