Senior Content Designer

Toronto, ON
Hybrid
Posted Sep 24, 2026
1 position

$58–$74 / hour

Opens LinkedIn

Employment type: Contract
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Office presence: 2 days per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Create and manage content for digital products, including UI copy, onboarding, and educational materials. Collaborate with cross-functional teams to ensure content consistency, accessibility, and alignment with user needs throughout the product lifecycle.

Job details

Senior Content Designer — 12-Month Contract Location: Toronto, ON Work Arrangement: Hybrid — 2 days onsite per week + alternating Fridays Contract: 12 months (with potential to extend and convert) Start Date: ASAP Hourly Pay: T4: $58–62/hr IC: $68–74/hr Industry: Financial Services What You’ll Do Create content for digital products and experiences, including UI copy, onboarding, notifications, error messages, guidance, and educational content. Partner with Product, UX, Research, Development, and other cross-functional teams throughout the product lifecycle. Transform complex product concepts, requirements, and information into clear, actionable customer-facing content. Define content structure, hierarchy, terminology, messaging, and information organization. Use customer research, usability testing, and feedback to evaluate and improve content. Collaborate in Agile ceremonies, design sprints, workshops, and working sessions. Use Figma and other content/design tools to develop, iterate, and document content solutions. Help maintain consistency across voice, tone, terminology, content patterns, and standards. Contribute to content governance, including documentation, approvals, prioritization, and ongoing updates. Partner with accessibility teams to ensure content follows plain-language and digital accessibility principles. Identify opportunities to improve existing experiences, user flows, and information architecture. Manage multiple priorities while maintaining a strong focus on customer needs and experience. Present content recommendations and decisions to stakeholders across different functions. Help evolve content design practices, standards, and quality expectations across the product organization. What You Bring 5+ years of experience in Content Design, UX Writing, or a closely related field. Strong experience creating content for digital products and customer-facing experiences. Advanced proficiency with Figma. Experience working within Agile product environments and collaborating with technical teams. Strong stakeholder management and cross-functional collaboration skills. Excellent written and verbal communication skills. A proactive mindset with the ability to identify gaps, questions, and opportunities early. Strong ability to bring clarity to complex or ambiguous problems through content strategy and precise language. Understanding of how content, structure, terminology, and language influence user comprehension and decision-making. Ability to make thoughtful language decisions based on audience, context, intent, and desired outcomes. Ability to work independently while contributing effectively within a collaborative team. Strong organization and prioritization skills in a fast-moving environment. Nice to Have Experience working within financial services or another highly regulated industry. Experience designing conversational or system-generated experiences. Experience developing content standards, frameworks, or quality guidelines. Background creating educational or instructional content. Experience working with enterprise products and complex stakeholder environments. Knowledge of WCAG and digital accessibility best practices.

What you’ll do

Requirements

Requires 5+ years of experience in Content Design or UX Writing and advanced proficiency with Figma. Candidates must demonstrate strong stakeholder management skills and experience working within Agile product environments.