Senior Manager, Client Segment Strategy & Execution

Senior Manager, Client Segment Strategy & Execution — 12-Month Contract (Toronto, Hybrid) My client, one of Canada's Big 5 banks, is hiring a Senior Manager to lead growth and client experience strategy for two priority client segments within their Personal & Business Banking group — including their national program serving the Canadian Defence Community. This is a segment ownership seat, not a support role. You'll own the strategic roadmap for your segments end to end: acquisition, engagement, retention, and share of wallet. You'll be the enterprise SME for your segments, shaping value propositions from client and market insights, leading complex cross-functional initiatives from business case through delivery, and managing senior relationships with external partners whose alignment your program depends on. You'll own segment budgets and investment decisions, and you'll be expected to bring executive-ready reporting and business cases that turn data into clear recommendations. What the right person looks like: 8+ years in client segment strategy, segment management, strategic partnerships, or business development — ideally within banking, telco, insurance, or another large matrixed organization You've owned a growth mandate with real numbers attached — acquisition targets, retention, revenue — not just supported one You've led strategic partnerships at a senior level and know how to create mutual value with external organizations You've taken large, cross-functional initiatives from business case through execution, with governance and risk management along the way Strong financial acumen — you've built business cases, managed budgets, and defended investment decisions to executives The details: 12-month contract with strong possibility of extension and/or conversion to permanent Hybrid — 3 days/week onsite in downtown Toronto Full-time hours, 7.5 hrs/day Pay: $42–47/hr (T4) or up to $57/hr (incorporated/corp-to-corp), depending on structure and experience If you've built and grown a client segment inside a complex organization and want a mandate with genuine ownership — and a real path to a permanent seat at a major bank — I'd like to hear from you.

You will lead growth and client experience strategy for priority segments, owning the end-to-end strategic roadmap including acquisition, engagement, and retention. You will also act as the enterprise subject matter expert, managing budgets and leading complex cross-functional initiatives.

Candidates must have 8+ years of experience in client segment strategy or business development within a large matrixed organization. Strong financial acumen and a proven track record of managing growth mandates and strategic partnerships are essential.

Identified from the job description. Confirm important requirements above.

• Client segment strategy
• Strategic planning
• Business development
• Financial acumen
• Strategic partnerships
• Budget management
• Cross-functional leadership
• Risk management
• Value proposition development
• Executive reporting
• Business case development
• Stakeholder management
• Market insights
• Growth strategy

• Management & Leadership
• Finance & Accounting
• Marketing
• Consulting

Minimum experience

5+ years

Apply by

Sep 5, 2026

Posting language

English

Working hours

38 hours per week

Office presence

3 days per week

Seniority

Mid-Senior level

Application method

Direct apply is available