Contract Claims Attorney

About the Role Analyzing claim documents. Preparing detailed responses to sometimes complex written inquiries of claimants and counsel. Fielding sometimes complex telephone inquiries from claimants and counsel. Receiving training, direction and oversight from project directors, project managers, project coordinators, and/or other project team members. "Best-in-class” customer service is expected to be provided to both internal and external clients. The highest levels of professionalism, responsiveness and quality of work are required. Responsibilities Analyzing claim documents. Preparing detailed responses to sometimes complex written inquiries of claimants and counsel. Fielding sometimes complex telephone inquiries from claimants and counsel. Receiving training, direction and oversight from project directors, project managers, project coordinators, and/or other project team members. "Best-in-class” customer service is expected to be provided to both internal and external clients. The highest levels of professionalism, responsiveness and quality of work are required. Qualifications JD from an accredited law school (foreign law degree may suffice) Active license in good standing in at least one Canada jurisdiction Litigation experience preferred Class action and/or mass tort experience a plus Attention to detail Ability to multi-task Flexibility Customer service approach French/English Bilingual (fluent in speaking, reading, and writing) Required Skills Integrity – Behaves in an honest, fair and ethical manner; shows consistency in words and actions; does what she/he commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes. Client Focus – Takes action with the clients, both internal and external, and sees their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback. Results-Driven – Sets stretch goals for personal and team accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; identifies what needs to be done and takes action before being asked; does more than what is normally required in a situation; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks. Entrepreneurial Orientation – Proposes innovative business opportunities/ideas to customers and business partners; encourages and supports entrepreneurial behavior in others; demonstrates willingness to take calculated risks to achieve business goals. Decisiveness – Makes well-informed, effective and timely decisions even when data is limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions; has the ability to make tough decisions. Preferred Skills Class action and/or mass tort experience a plus

The role involves analyzing claim documents and preparing detailed written and telephone responses to claimants and counsel. The attorney will provide high-quality customer service while working under the direction of project management.

Candidates must hold a JD from an accredited law school and an active license in at least one Canadian jurisdiction. Fluency in both French and English is required, with litigation or class action experience preferred.

• Customer servicePreferred
• Attention to detailPreferred
• Multi-TaskingPreferred

Identified from the job description. Confirm important requirements above.

• Claim Analysis
• Legal Writing
• Litigation
• Class Action
• Mass Tort
• Customer Service
• Bilingual French/English
• Integrity
• Client Focus
• Results-Driven
• Entrepreneurial Orientation
• Decisiveness
• Multi-tasking
• Attention to Detail

• Legal
• Customer Service & Support

Minimum education

Master’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week

Seniority

Not Applicable

Application method

Direct apply is available