Project Manager

We are Systematix and we are currently looking for a ServiceNow Project Manager to help lead and support a global enterprise organization undertaking a multi-year ServiceNow rollout across multiple operating companies. This role is 100% remote, in the Eastern Time Zone. ABOUT THE PROJECT The core ServiceNow platform has already been implemented at the corporate level, and the current phase focuses on onboarding additional OpCo’s with minimal customization. The implementation is being delivered in partnership with a global SI, with internal teams responsible for coordination, governance, and rollout execution. The program is currently in the UAT phase for its first major OpCo and will continue in a phased rollout over approximately three years. ABOUT THE RESPONSIBILITIES Lead end-to-end delivery of ServiceNow implementation across OpCo rollouts Manage all phases of the project lifecycle including requirements, design, build, testing, and deployment Coordinate closely with internal stakeholders and external SI partners Drive UAT planning, execution oversight, and issue resolution Ensure alignment across geographically distributed teams in North America and Europe Manage timelines, risks, dependencies, and stakeholder communications Support onboarding of new OpCo’s onto the existing ServiceNow platform Ensure a minimal customization approach is maintained while meeting business and regulatory requirements Engage and manage senior stakeholders across business and IT functions ABOUT THE REQUIREMENTS Proven experience leading full lifecycle ServiceNow implementations end-to-end Strong understanding of ITSM and ITOM modules including Incident, Change, CMDB, and ITOM Demonstrated ability to manage complex, global, multi-stakeholder enterprise environments Experience working alongside System Integrators in large-scale implementations Strong knowledge of UAT processes and delivery governance Excellent stakeholder management skills including senior executive engagement Ability to navigate global delivery models and distributed teams Strong organizational, communication, and leadership capabilities ABOUT THE ROLE Remote contract role aligned to Eastern Time Zone; multi-phase engagement aligned to a three-year program with strong potential for extension; 6-month engagement to start AI DISCLOSURE This role may involve exposure to systems and tools that incorporate artificial intelligence. Candidates should be comfortable working in environments where AI-enabled tools support business processes. APPLY NOW If you are interested in this opportunity, please submit your resume for immediate consideration. ABOUT SYSTEMATIX Systematix is a Canadian-owned Global Consulting and Resourcing firm with nearly 50 years of experience delivering technology solutions to clients across North America and the United Kingdom. We provide the highest-caliber consulting solutions to a diverse client base across all levels of government and private industry. Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we value diverse perspectives, experiences, and backgrounds.

Lead the end-to-end delivery and phased rollout of ServiceNow across multiple global operating companies. Manage the project lifecycle from requirements to deployment while coordinating between internal stakeholders and external system integrators.

Requires proven experience leading full-lifecycle ServiceNow implementations with a strong understanding of ITSM and ITOM modules. Candidates must demonstrate the ability to manage complex global environments and senior executive stakeholders.

• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• ServiceNow Implementation
• Project Management
• ITSM
• ITOM
• UAT Planning
• Stakeholder Management
• Governance
• Global Delivery Models
• CMDB
• Incident Management
• Change Management
• Risk Management
• Vendor Management
• Enterprise Rollouts
• Cross-functional Coordination
• Strategic Planning

• Management & Leadership
• Technology
• Consulting
• Software
• Data & Analytics

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available