Branch and Key Account Manager

About the Company Our client is an established organization within the industrial parts and distribution sector that is looking for an experienced Branch Manager to lead one of its GTA operations. This position is responsible for the overall success of the branch, balancing operational excellence, team leadership, customer satisfaction, and business performance. About the Role If you're currently leading warehouse, operations, supply chain, or distribution teams and are ready to take ownership of an entire branch, this is an excellent opportunity to step into a broader leadership role. Responsibilities Lead the Branch Provide overall leadership for a distribution operation of approximately 15 employees. Build an engaged, accountable, and high-performing team. Coach, mentor, and develop employees while fostering a positive workplace culture. Set clear expectations and ensure alignment across all functional areas. Drive Operational Performance Oversee daily warehouse and distribution activities, including shipping, receiving, inventory management, purchasing, and logistics. Monitor operational performance, productivity, and service levels. Identify opportunities to improve efficiency, processes, and workflow. Ensure the branch consistently meets operational and business objectives. Build Customer Relationships Develop and maintain strong relationships with customers and key business partners. Handle customer concerns and operational escalations professionally. Represent the branch in discussions with internal leadership and external stakeholders. Deliver a high level of customer service while supporting long-term business growth. Manage the Business Balance multiple priorities in a fast-paced distribution environment. Maintain visibility across all areas of the operation while empowering the team to execute independently. Support strategic initiatives and contribute to the continued success of the branch. Monitor overall branch performance and help drive continuous improvement. Qualifications Leadership experience within warehouse, distribution, logistics, operations, or supply chain environments. Experience managing teams in a hands-on operational setting. Background in industrial, automotive, heavy equipment, or parts distribution is considered a strong asset. Experience overseeing inventory, purchasing, shipping, receiving, and warehouse operations. Strong organizational skills with the ability to prioritize multiple initiatives. Excellent communication and relationship-building abilities. Required Skills The Ideal Candidate: You are someone who enjoys being accountable for an entire operation rather than just one department. You know how to motivate teams, make sound operational decisions, and keep the business moving forward without needing to be involved in every detail. You're approachable, decisive, and comfortable working with both frontline employees and senior leadership. Pay range and compensation package 95k Base 10% Performance-based bonus Comprehensive benefits package Three weeks of paid vacation

Lead a distribution branch of approximately 15 employees, focusing on team development and operational excellence. Oversee daily warehouse activities including shipping, receiving, and inventory management while maintaining strong customer relationships.

Requires leadership experience in warehouse, distribution, or supply chain environments with a hands-on operational background. Experience in industrial, automotive, or heavy equipment parts distribution is considered a strong asset.

• Performance-based bonus • Comprehensive benefits package • Three weeks of paid vacation

• Supply chain managementPreferred
• Warehouse operationsPreferred
• LogisticsPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Branch Management
• Team Leadership
• Warehouse Operations
• Inventory Management
• Supply Chain Management
• Logistics
• Customer Relationship Management
• Purchasing
• Operational Excellence
• Performance Monitoring
• Staff Coaching
• Strategic Planning

• Logistics
• Management & Leadership
• Manufacturing
• Customer Service & Support
• Transportation

Minimum experience

5+ years

Apply by

Feb 19, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Director

Application method

Direct apply is available