Residence Worker, Full Time

Victoria, BC
On-site
Posted Oct 11, 2026
1 position

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Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level

Job summary

Support residents’ physical, emotional, social, educational, and medical needs through personal care, life-skills training, behavioral support, medication administration, and implementation of individual care plans. Document and report residents’ progress, assist with appointments and community activities, coordinate with families and service providers, and help maintain a safe, clean residential setting.

Job details

The Program At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends. As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts. Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million. Vision House provides a safe home environment in Victoria. Taking a person-centered, trauma-informed approach, staff are expected to recognize the effects of trauma and help persons served cope with the effects. The goal in the provision of services is to avoid re-traumatizing and facilitate personal growth. The staff accomplish this via knowledge of the trauma-informed approach, assessment, and relationship-building, responding to disclosures, focusing on persons served strengths, and having cultural awareness. Experience and understanding of the interaction of trauma and substance use is an asset. The Position Under supervision, the Residence Worker (RW), is responsible for assisting clients to live successfully in residential settings in an accredited agency. Ensures physical, emotional, social, educational and medical needs are met. Assists clients to enhance quality of life with activities of daily living and the development of life skills. Provides behavioral support and supervision in the program and community, implements and monitors individual program plans through observation and accurate reporting, and participates in operating and maintaining the program. Please note that this position may be covered by a collective agreement, and union membership may be required. Scheduling Two (2) permanent full-time positions that will each work 40 hours per week Position 1=Sunday through Thursday, 1500-2300 Position 2=Tuesday through Saturday, 1500-2300 In Your Role You Will Participates in assessing, setting goals, and planning (individual program plans, personal service plans) for individuals in program; documents, implements and contributes to program evaluation. Provides life skills training such as meal preparation, housekeeping, personal care skills and personal finance; implements personal service plans. Assists clients with activities of daily living such as feeding, lifts, transfers, hygiene, grooming and toileting, including transfer of function duties such as gastrostomy feeding, tracheostomy management, and suction and bowel management as required. Participates in various client-focused activities in accordance with care plans. Recognizes, analyzes and deals with potential emergency situations such as client’s aggressive behaviour to ensure no harm comes to the client and/or the public; reports problems to supervisor. Administers medication to clients in accordance with established policy and procedures. Assists with case management by identifying potential problems and reporting any difficulties; provides input to counselor or professional regarding the development of appropriate program plans to achieve residents’ objectives; contributes to the evaluation of residents’ progress and prepare reports. Provides emotional support and feedback to residents and their families. Transports and assists residents to appointments, shopping or leisure activities; operates motor vehicles safely and legally while transporting clients or on Taproot business. Performs residential maintenance and housekeeping duties such as laundry, sweeping, mopping floors, mowing lawns, inventory, shopping, cleaning equipment and foodservices. Maintains reports such as statistics, logbooks and daily activities relating to clients. Identifies social, economic, recreational and educational services in the community that will meet clients’ needs; maintain liaison with other agencies, professionals, government officials, and the community. Utilizes practices that promote health, welfare, safety and security of persons served. Participates in the OHS Committee as required. Performs miscellaneous job-related duties as required. Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team. As An Ideal Candidate You Possess Previous experience with person-centred and trauma informed practice G-tube feeding training is considered an asset; willingness to learn is required FoodSafe certification is an asset Training and experience working with personal care Ability to remain awake and alert throughout your shift Other Requirements Valid CPR/First Aid, WHMIS, and Food Hygiene and Sanitation certificates (or ability to obtain within probation period) Non-Violent Physical Crisis Intervention Certificate and/or MANDT and Conflict Resolution Certificate (or ability to obtain within probation period) Positive behavior supports experience What Taproot Community Support Services Does At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of. Our Employees Enjoy Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends Work/life balance Learning and career development opportunities Competitive wages and salaries Paid vacation and benefits for eligible employees Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia Matching RRSP plan for eligible employees within Alberta Professional development opportunities and job-related training Employee and Family Assistance Program Long Service Milestone rewards Employee referral bonus program A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good For more information on Taproot Community Support Services visit our website: taproot.ca No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply. Equal-Opportunity Employer Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity. We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment. No telephone calls please. Only those candidates selected for an interview will be notified.

What you’ll do

Requirements

Previous experience with person-centered and trauma-informed practice, personal care, and positive behavior supports is sought; G-tube feeding training and FoodSafe certification are assets, and willingness to learn is required. Candidates need to remain alert throughout shifts and hold or obtain CPR/First Aid, WHMIS, Food Hygiene and Sanitation, and non-violent crisis intervention or related conflict-resolution certifications within the probation period.