Sr. Partner Manager, Canada

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This is a remote role supporting our Canadian metros, must be based in Toronto. About The Role As Senior Partner Manager, you will own the relationship and be the primary point of contact for enterprise partners such as IKEA Canada end-to-end. This will involve owning the performance targets and general operations needed to reach ambitious growth targets. This role as Senior Partner Manager blends relationship management, business strategy, operational excellence and strong communication. Our ideal candidate has a solid experience in account management in retail and in influencing partners, has strong communication skills, and has a very collaborative approach in reaching the needed results. Being bilingual in English and French is strongly preferred. Responsibilities Own the relationship and be the primary point of contact for IKEA Canada and other partnerships in Canada Understanding IKEA’s goals, challenges and business environment Handling operational delivery with cross-functional teams (Customer experience, Fulfillment, After sales...) Scheduling regular check-ins to review performance, process optimization, gather feedback and align on a common goal and roadmap. Analyze and report on performance for all key channels (online and stores) and share with key stakeholders leading to real business actions. Prioritize, execute, and influence performance improvement actions, this can include analytical activities as well as on-the-ground direct actions. Communicate the Taskrabbit value proposition to IKEA co-workers as part of training sessions and act as an outward-facing ambassador of Taskrabbit’s values, brand, and products Taskrabbit in a multitude of strategic, tactical, and operational forums to drive growth. Own and drive key commercial KPIs including Jobs Requested, fulfilment, Average Order Value, and Net Revenue Build strong relationships with national teams and store managers through regular store visits. Requirements Proven operator ideally with experience in account management, client relationship management and a track record of success in their role Adaptive and problem solver Demonstrated ability to manage ambiguity Strong analytical and operational execution skills. You’re comfortable operating at a fast pace in an entrepreneurial environment. This is a role that requires regular travel within Canada (and international occasionally) Being bilingual in English and French is strongly preferred. Must be based in the Greater Toronto Area Bachelor’s degree Min 5 years professional experience, preferably including a mix of retail and partner management/account management Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $94,000 - $135,000 CAD. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. You’ll love working here because: Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit’s commitment to Diversity and Inclusion: An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

The Senior Partner Manager will own the relationship with IKEA Canada, serving as the primary point of contact to drive growth and operational performance. This role involves analyzing key performance metrics, managing cross-functional delivery, and influencing strategic initiatives to meet commercial targets.

Candidates must have at least 5 years of professional experience, ideally with a background in retail and account management. A bachelor's degree is required, and the role necessitates being based in the Greater Toronto Area with the ability to travel.

• Health insurance • 401k match • Flexible time off • Product stipends • Wellness stipend • Productivity stipend • Education stipend • IKEA discounts • Reproductive health support

• CommunicationPreferred
• Data analysisPreferred
• Problem solvingPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Account management
• Partner management
• Business strategy
• Operational excellence
• Communication
• Data analysis
• Relationship management
• Retail management
• Problem solving
• Strategic planning
• Performance reporting
• Cross-functional collaboration
• Project management
• Influencing
• Bilingualism
• Influencing Skills
• Marketplace Platforms
• Influencing Without Authority
• Relationship Management
• Reproductive Health Care
• Furniture Assembly
• Bilingual (French/English)
• Account Management
• Multilingualism
• Customer Relationship Management
• Customer Service
• Leadership
• Innovation
• Problem Solving
• Key Performance Indicators (KPIs)
• Operational Excellence
• Operations
• Partner Relationship Management
• Performance Improvement
• Process Optimization
• Business Strategies
• Value Propositions
• Scheduling
• Dealing With Ambiguity

• Management & Leadership
• Sales
• Retail
• Customer Service & Support
• Consulting
• Partner Manager
• Vendor Manager
• Buyers
• Logisticians

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week