Desktop Support Engineer

Montréal, QC
On-site
Posted Oct 12, 2026
1 position

Opens LinkedIn

Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Provide desktop and end-user computing support across Windows, macOS, Microsoft 365, virtual desktop environments, endpoint management platforms, and enterprise applications. Support connectivity, printing, authentication, endpoint security, and IT service management processes, including incident, problem, request, and change management.

Job details

Inclusion without Exception Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people’s stories across our workforce and implemented through equitable workplace policies and processes. TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level. TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment. Job Description: - Desktop Engineer Required Skills & Experience Core Desktop Technologies Senior years of End User Computing (EUC) and Desktop Support experience. Strong expertise supporting: Windows 10/11 macOS Microsoft 365 Endpoint Computing Technologies Virtual Desktop Infrastructure (VDI) Endpoint Management Microsoft Intune Microsoft Endpoint Manager SCCM/MECM Active Directory Entra ID (Azure AD) Group Policy Administration Virtual Desktop Technologies Azure Virtual Desktop (AVD) Citrix Virtual Apps & Desktops VMware Horizon Remote Desktop Services Application Support Microsoft Office 365 Outlook Teams VPN Clients Enterprise Business Applications Browser and Plugin Support Infrastructure Knowledge Wi-Fi Connectivity LAN/WAN Fundamentals DNS and DHCP Basics Printing Services Authentication and Access Management Endpoint Security Controls IT Service Management Incident Management Problem Management Request Fulfillment Knowledge Management Service Transition Support Change Management Tools ServiceNow JIRA Microsoft Intune SCCM/MECM Active Directory PowerShell Microsoft 365 Admin Tools Preferred Qualifications Experience supporting Banking and Financial Services environments. Expertise in large-scale desktop migrations and device refresh programs. Microsoft Modern Desktop Administrator certification. ITIL Foundation certification. Experience supporting global enterprise user communities. Knowledge of endpoint security and compliance requirements. Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

What you’ll do

Requirements

The role calls for senior end-user computing and desktop support experience, with strong expertise in desktop operating systems, Microsoft 365, endpoint management, virtual desktop technologies, and enterprise infrastructure. Preferred qualifications include banking or financial services experience, large-scale migrations or device refresh programs, global enterprise support, and Microsoft Modern Desktop Administrator or ITIL Foundation certification.