Operational Excellence Specialist

Job summary

The Operational Excellence Specialist will analyze operational data to identify inefficiencies and implement process improvements across manufacturing and supply chain departments. They will also develop digital tools and dashboards to enhance decision-making and lead training sessions to promote a culture of continuous improvement.

Job details

Overview Create value at TC Transcontinental. At TC Transcontinental, we've got it made, and that's because of the expertise of our team. We have been driving innovation since 1976. Founded 50 years ago and 4,000 employees strong, Transcontinental Inc. (TSX: TCL.A TCL.B), known under the TC Transcontinental brand, is a Canadian retail marketing services company, Canada's largest printer, and the Canadian leader in French-language educational publishing. Driven by the vision of a more informed, educated and prosperous society, TC Transcontinental propels its clients' success across the retail, education, book and information industries. With agility, creativity and boldness, we design and deliver innovative, high-value products and services. We are looking for an Operational Excellence Specialist to support data-driven improvement initiatives across our manufacturing operations. This is a hands-on, technical role focused on quality and process optimization. As part of the team, you will work closely with production, quality, and supply chain teams to analyze data, improve processes, and implement scalable solutions using Lean, DMAIC, and digital tools. The salary range for this position is $70,000 to $80,000 per year, commensurate with experience, education, and internal equity. This range is provided to ensure clarity and promote equitable access to employment opportunities. Responsibilities When your actions lead to success: Continuous Improvement & Data Analysis Collect, clean, and analyze operational data using structured methodologies (DMAIC) Identify trends, inefficiencies, and root causes of quality and production issues Support and execute continuous improvement projects across Quality, Manufacturing, and Supply Chain Track and report KPIs Digital & Technical Enablement Build and maintain dashboards and reports (Excel, Power BI) to improve visibility and decision-making Support development of light automation tools (Power Apps, Power Automate, VBA, or similar) Improve data capture, tracking, and system usage on the shop floor Assist in developing prototype tools/applications to streamline operations Process Engineering & Execution Map current-state processes and identify bottlenecks Support implementation of Lean manufacturing initiatives and standard work Troubleshoot operational issues and support timely resolution Training & Collaboration Work with cross-functional teams to implement improvements Lead or support training sessions on processes, tools, and continuous improvement practices Promote a culture of continuous improvement and accountability on the shop floor Qualifications When your expertise drives us: Post-secondary education in Engineering, Business Management, or a related field 2 to 5 years of experience in a manufacturing or continuous improvement environment (co-op/internship included) Strong proficiency in Microsoft Excel (advanced formulas, data analysis) Solid understanding of manufacturing processes and KPIs Strong analytical and problem-solving skills Experience with Power BI, Power Apps, Power Automate, or similar tools Basic knowledge of VBA, SQL, or data manipulation tools Familiarity with Lean Manufacturing and Six Sigma methodfologies(certification is an asset) When benefits really help you live better: We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include: Competitive compensation with performance-based incentives and retirement savings plans with company match Customizable group benefits including health, dental, life, disability, and travel insurance Paid time off Employee perks such as discounts on insurance, wireless plans, travel, and more Career development opportunities A dynamic, inclusive work environment where your voice matters and your growth is supported EEO TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process. TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate. We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact talent@tc.tc. Send us your application. Create something with TC Transcontinental.

What you’ll do

The Operational Excellence Specialist will analyze operational data to identify inefficiencies and implement process improvements across manufacturing and supply chain departments. They will also develop digital tools and dashboards to enhance decision-making and lead training sessions to promote a culture of continuous improvement.

Requirements

Candidates must have post-secondary education in Engineering or Business Management and 2 to 5 years of experience in a manufacturing environment. Proficiency in Microsoft Excel and familiarity with Lean or Six Sigma methodologies are required.

Benefits

• Competitive compensation
• Performance-based incentives
• Retirement savings plans
• Health insurance
• Dental insurance
• Life insurance
• Disability insurance
• Travel insurance
• Paid time off
• Employee perks
• Career development opportunities

Listed skills

• Data analysis · Preferred
• Lean Manufacturing · Preferred
• Microsoft Excel · Preferred
• Power BI · Preferred
• SQL · Preferred
• Root Cause Analysis · Preferred
• Continuous Improvement · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data analysis
• Lean manufacturing
• DMAIC
• Six Sigma
• Microsoft Excel
• Power BI
• Power Apps
• Power Automate
• VBA
• SQL
• Process engineering
• KPI tracking
• Root cause analysis
• Continuous improvement
• Manufacturing processes
• Problem-solving
• Workplace Inclusivity
• Supply Chain
• Accountability
• Microsoft Power Automate
• Time Off Management
• Six Sigma Methodology
• Data Analysis
• Automation
• Dashboard
• Management
• Decision Making
• Continuous Improvement Process
• Creativity
• Data Manipulation
• Define Measure Analyze Improve And Control (DMAIC)
• Process Engineering
• French Language
• Leadership
• Marketing
• Scalability
• Innovation
• Problem Solving
• Key Performance Indicators (KPIs)
• Lean Manufacturing
• Manufacturing Operations
• Manufacturing Processes
• Operational Data Store
• Operational Excellence
• Operations
• Process Optimization
• SQL (Programming Language)
• Troubleshooting (Problem Solving)
• Visual Basic For Applications
• Process Improvement

Job areas

• Manufacturing
• Engineering
• Data & Analytics
• Management & Leadership
• Operational Excellence Specialist
• Operations and Maintenance Specialist
• Mechanical Engineering Technicians
• First-Line Supervisors of Production and Operating Workers

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