Head of Canada Insider Investigations

Job summary

Lead the Canadian Insider Investigations team and program, overseeing investigations into fraud, falsification, access abuse, and data exfiltration while managing staff, productivity, costs, and compliance deliverables. Build partnerships across the business and with law enforcement, brief executives on significant matters, and improve investigative practices, data management, reporting, and program effectiveness.

Job details

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Financial Crimes & Fraud Mgmt Pay Details: $160,000 - $200,000 CAD This role is eligible for a discretionary variable compensation award that considers business and individual performance. TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Job Profile Summary: The Head of Canada Insider Threat Management Investigations oversees the Canadian Insider Investigation Team responsible for investigating internal insider risk allegations, helping to identify root cause, minimize loss and impact to customers and the Business and assist in the final resolution of identified matters including collaborating with law enforcement and courts to prosecute criminal activity. Depth & Scope: Manages the Canadian Investigations Team in delivering best in class investigations services by providing people management leadership by leading and hiring the best talent, setting goals, managing operational inventory and KPI's, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required. Manages the Canadian Investigative program for allegations related to Fraud, Falsification, Access Abuse, Data Exfiltration and supporting partners in HR and Financial Crimes Risk Management. Effectively manages investigations inventory, team productivity and cost per investigation to deliver high quality investigations in a timely manner that support broader control enhancements to business partners Responsible for the successful completion of audit and compliance deliverables and findings Provides thought leadership in internal & external programs related to fraud investigations and insider risk matters Develops strong partnerships throughout the business and supporting functions, providing regular status briefings and engagement with other executives Drives continuous process improvements throughout the operations functions Leads and develops the Canadian Insider Risk investigative program, including investigative capabilities, operating practices and continuous enhancement. Drives continuous improvement, investigative data management, reporting and trend analysis to enhance program effectiveness. Keeps executives informed of significant investigations and prepares briefing materials on matters of interest or elevated risk. Education & Experience: 10+ Years of related experience Strong investigative prowess and liaison skills Demonstrated organizational and managerial skills to build and lead a team Inclusive leadership which fosters a collaborative and diverse working environment Excellent written and verbal communication skills including a demonstrated ability to clearly provide written and verbal reports that accurately and clearly summarize issues and present solutions in a clear and logical manner Proven ability to influence others actions and decisions without express authority Demonstrated ability to develop and maintain strong internal and external business relationships as well as collaborate across the organization with a diverse group of individuals Strong analytical & critical thinking skills and the ability to identify themes, emerging trends High personal & professional integrity & standards Excellent judgment, including achieving the right risk/reward balance Role model behaviors consistent with TD's leadership profile Strategic thinker Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet

What you’ll do

Lead the Canadian Insider Investigations team and program, overseeing investigations into fraud, falsification, access abuse, and data exfiltration while managing staff, productivity, costs, and compliance deliverables. Build partnerships across the business and with law enforcement, brief executives on significant matters, and improve investigative practices, data management, reporting, and program effectiveness.

Requirements

Requires 10 or more years of related experience, strong investigative and liaison capabilities, and demonstrated experience building and managing a team. Candidates should bring sound judgment, integrity, strategic and analytical thinking, excellent communication, inclusive leadership, and the ability to influence and collaborate across diverse groups.

Benefits

• Health And Well-Being Benefits
• Savings And Retirement Programs
• Paid Time Off
• Banking Benefits And Discounts
• Career Development
• Reward And Recognition Programs
• Variable Compensation

Listed skills

• Critical Thinking · Preferred
• Team Leadership · Preferred
• Process Improvement · Preferred
• data management · Preferred
• KPI Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Investigations
• Insider Risk Management
• Fraud Investigation
• People Management
• Team Leadership
• Investigative Program Management
• Operational Inventory Management
• KPI Management
• Audit And Compliance
• Process Improvement
• Data Management
• Reporting And Trend Analysis
• Analytical Thinking
• Critical Thinking
• Executive Communication
• Stakeholder Relationship Management
• Influencing Skills
• Inclusive Leadership
• Time Off Management
• Thought Leadership
• Goal Setting
• Auditing
• Banking
• Financial Institution
• Management
• Investments
• Continuous Improvement Process
• Training And Development
• Creativity
• Employee Performance Management
• Leadership
• Insider Threat
• Key Performance Indicators (KPIs)
• Law Enforcement
• Learning Platforms
• Risk Management
• Mentorship
• Employee Onboarding
• Operations
• Trend Analysis
• Verbal Communication Skills
• Investigation
• Teamwork

Job areas

• Management & Leadership
• Security & Safety
• Finance & Accounting
• Human Resources
• Director of Investigations
• Criminal Investigator
• Police Inspectors and Detectives
• Detectives and Criminal Investigators

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