Associate, Operations (Logistics)

Company: TEALEAVES Location: Vancouver, British Columbia Employment: Full-time, permanent Start Date: Flexible 2026 Compensation Recent graduates and candidates without prior full-time experience: $72,000–$82,000 Candidates with three or more years of relevant full-time experience: $85,000–$97,000 Placement within the range will reflect relevant experience, analytical capability, systems knowledge, and the level of responsibility the candidate is prepared to assume. Re-Shift our Infrastructure TEALEAVES is seeking an analytically strong and intellectually curious Associate to help transform the global operations of a luxury tea company serving five-star hotels and Michelin-starred chefs. Working directly with senior leadership, consultants, warehouses, and cross-functional teams, you will contribute to supply-chain planning, ERP transformation, operational analytics, process-design, and global logistics across North America, Europe, and Asia. This is a role for someone seeking meaningful responsibility, high impact, exposure beyond a traditional functional silo, and an accelerated education in how a luxury brand operates. Associates are given the opportunity to deeply analyze problems, actively implement/improve systems, and progressively take ownership of key projects. Why This Role Exists TEALEAVES is undertaking an end-to-end transformation of its operational and technological infrastructure. The company is transitioning its enterprise systems to Microsoft Business Central, Microsoft Dynamics, Power BI, Power Automate while redesigning the workflows that connect forecasting, inventory, procurement, and global fulfillment. Over the next 7 quarters, the team will focus on initiating, implementing and optimizing these systems, improving the quality and visibility of operational data, and identifying practical applications for AI, agents and autonomous systems. The Associate will help test system functionality, redesign/iterate workflows, improve demand and inventory planning, and build dynamic and intelligence-led approaches to global operations. This is an opportunity to help re-design and re-shift how a global company works. Your Major: Operations and Logistics Your primary responsibilities will include: Enterprise Systems and Order Management Process and oversee orders within Microsoft Business Central (and its semi-autonomous systems, AI agents) Work with bills of materials, inventory records, Lot information, production requirements, and stock movements. Help test, refine, and document workflows following the company’s ERP implementation. Identify opportunities to improve accuracy, visibility, automation, and UX within operational systems. Support the integration of Business Central with our US, Canadian and EU warehouses, shipping, CRM, and Shopify e-commerce platforms. Forecasting and Inventory Planning Analyze historical sales, demand patterns, lead times, and inventory movements. Build dashboards and contingent reports that help the department make better inventory and purchasing decisions from the lens of efficiency and sustainability. Global Logistics and Fulfillment Coordinate the movement of parcels, pallets, containers, and drayage shipments. Review logistics performance and recommend improvements to cost, service, accuracy, and delivery speed. Customs, Compliance, and Cost Analysis Collaborate with Accounting, external advisors, and consultants, including KPMG, on operational and costing initiatives. Process Design, AI, and Continuous Improvement Map existing workflows and identify unnecessary steps, risks, and points of friction. Research and test practical applications of AI, automation, and emerging tech stacks. Work with external technology consultants to evaluate and implement new tools. What You Could Accomplish in Your First 24 Months A successful Associate could: Build more reliable demand, inventory, and replenishment reporting across global markets. Redesign at least one major logistics or inventory workflow using automation or AI-supported tools. Improve order accuracy, inventory visibility, fulfillment speed, or landed-cost analysis. Lead a defined process-improvement project from diagnosis through implementation. Contribute to a new-product launch or cross-functional strategic initiative. Your Minor: Inter-disciplinary Development Every TEALEAVES role has a Major, representing the Associate’s primary functional responsibility, and a Minor, providing structured exposure to another part of the business. Based on your interests, aptitude, performance, and current business priorities, a portion of your role may include work in areas such as: New-product development Customer Journey (CX) and User Experience (UX) design Sustainability (GRI, GHG) with UN Biodiversity Product architecture and packaging Social-impact project management with UN Development Program Collaborations with universities, nonprofits, cultural institutions on public activations Attributes You may be a strong fit if you: Enjoy moving between detailed execution and higher-level problem solving. See operations as a strategic discipline rather than an administrative function. Are willing to question existing workflows thoughtfully and constructively. Care deeply about quality, accuracy, and the customer journey. Demonstrate strong ethics, personal integrity, and respect for others. The Associate Career Development Strategy TEALEAVES has a strong track record of developing ambitious early-career professionals through close exposure to senior leaders, interdisciplinary projects, and a diverse and influential network of collaborators. Associates may receive: Cross-functional experience spanning operations, brand, product development, culinary and social impact Opportunities to participate in design and pro-bono initiatives Access to a network of alumni, academics, collaborators, and industry leaders We invest deeply in Associates because we have seen that true leadership is built through proximity to excellence (mixed in with fun). This strategic fluency, operational rigour and strong network can translate into a happy and meaningful career. Graduate School Preparation Associates who demonstrate sustained performance may be considered for TEALEAVES’ Graduate School Preparation pathway. The pathway is designed to support long-term career planning, leadership development, mentorship, application strategy, and the creation of substantive professional experiences valued by highly selective MBA, master’s, and doctoral programs. Former colleagues have progressed to prestigious grad school programs including Harvard, MIT, Columbia, Duke, and UNC. Design Your Positive Impact Work directly with senior executives and subject-matter experts to engage in pro-bono projects addressing challenges including Biodiversity+ Design, Inclusive Design, Biomimetic Design and sustainable economic development. Become a Changemaker. Advance your intrinsic knowledge base, where interdisciplinary teams power solutions to intractable challenges. Interview Process Virtual interviews conducted on a rolling basis. About TEALEAVES Established in Vancouver in 1994, TEALEAVES is the custom tea blender of choice for leading five-star hotels, luxury hospitality brands, and Michelin-starred chefs around the world. TEALEAVES operates at the intersection of luxury, design, sustainability, and social impact. Our work has included collaborations and dialogue with international organizations, NGOs, designers, scientists, cultural institutions, and global thought leaders. Through initiatives including the Biodiversity+ Design Toolkit, TEALEAVES explores how design thinking can contribute to positive outcomes for People & Planet. Explore our work: www.tealeaves.com/pages/our-projects www.biodiversitydesign.org Equal Opportunity TEALEAVES is committed to equity and fostering an inclusive workplace culture. We embrace diversity and provide equal employment opportunities to all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other factors prohibited by law. Thank you for your time and interest in our Role!

The Associate will manage enterprise systems and order processing within Microsoft Business Central while optimizing global supply chain workflows. They will also handle demand forecasting, inventory planning, and coordinate international logistics and fulfillment processes.

The ideal candidate is an analytically strong professional with a background in Operations and Logistics. They should possess the ability to manage complex ERP systems and demonstrate an interest in process improvement through automation and AI.

Identified from the job description. Confirm important requirements above.

• Operations Management
• Logistics
• Supply Chain Planning
• ERP Implementation
• Microsoft Business Central
• Microsoft Dynamics
• Power BI
• Power Automate
• Inventory Planning
• Demand Forecasting
• Order Management
• Process Design
• Data Analytics
• Customs Compliance
• Workflow Automation
• AI Implementation

• Logistics
• Food & Beverage
• Data & Analytics
• Management & Leadership
• Environmental & Sustainability

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Apply by

Aug 21, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate