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System Integration/Solution Architecture

  • Toronto, ON
  • On-site
  • Posted Oct 1, 2026
  • 1 position

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Employment type
Contract
Experience level
Senior · 5+ years
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level
Application method
Direct apply is available

Job summary

Design and document system integrations or solutions, oversee implementation and deployment, and ensure integrated systems meet client requirements through functional and performance testing. Coordinate project plans and stakeholders, resolve system issues, provide implementation support, and keep current with integration technologies and methods.

Job details

Key Responsibilities: Integration or Solution Architecture experience within telecommunication Client Experience Technology Services area Document design within user stories in Jira tooling Overseeing the implementation and deployment of the designed system Conducting thorough testing of the integrated system to ensure proper functionality and adherence to client requirements including overseeing the identification and resolution of any issues or bugs, oversee system performance tests, and the documentation of test results Contribute to the detailed end to end project delivery plan including timelines, resource needs, and effort estimates. Coordinating with stakeholders, such as clients, vendors, and internal teams, to ensure project milestones are met and deliverables are achieved. Provide technical support and troubleshooting assistance during system implementation and post-implementation phases. Identifying and resolving system-related issues, conducting root cause analysis, and implementing corrective measures to enhance system performance and stability. Keep abreast of the latest trends and advancements in system integration technologies, tools, and methodologies. Continuously learning and upgrading skills to stay competent and offer innovative solutions to clients. Expected through put equal to two new integrations with external systems per Program Increment (10 week period)

What you’ll do

Design and document system integrations or solutions, oversee implementation and deployment, and ensure integrated systems meet client requirements through functional and performance testing. Coordinate project plans and stakeholders, resolve system issues, provide implementation support, and keep current with integration technologies and methods.

Requirements

The role calls for mid-senior-level experience in integration or solution architecture within telecommunications Client Experience Technology Services. It also requires the ability to document designs in Jira, oversee testing and deployment, coordinate delivery, and support troubleshooting; the expected throughput is two new external-system integrations per 10-week Program Increment.

Listed skills

  • Jira · Preferred
  • issue resolution · Preferred
  • Root Cause Analysis · Preferred
  • Technical Support · Preferred
  • Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • System Integration
  • Solution Architecture
  • Telecommunications
  • Client Experience Technology Services
  • Jira
  • System Implementation
  • System Deployment
  • Integration Testing
  • Performance Testing
  • Issue Resolution
  • Root Cause Analysis
  • Project Planning
  • Stakeholder Coordination
  • Technical Support
  • Troubleshooting

Job areas

  • Technology
  • Engineering
  • Consulting
  • Management & Leadership

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