Organizational Change Manager

Job summary

Develop and deliver change management strategies and plans for CID&A initiatives, including stakeholder engagement, communications, training, readiness, and adoption. Coordinate cross-functional workstreams, track milestones and success measures, and build alignment with CID&A teams and Business Line partners.

Job details

TekStaff's Client has a current vacancy for a "Oraganizational Change Manager" Job Description Daily activities: Support the end-to-end delivery of change management activities for key CID&A strategic initiatives. Contribute to the execution of complex, cross functional programs and projects, collaborating with multiple teams and stakeholders across CID&A and the Business Lines. Design and implement change management strategies and plans aligned to CID&A priorities, including stakeholder engagement, communications, training, readiness, and adoption tactics. Partner with key stakeholders to develop integrated change plans, including work‑back schedules, milestones, success metrics, and key change tactics. Lead end-to-end change management for small to medium scale CID&A initiatives, or own specific change workstreams within larger, enterprise level initiatives. Plan and execute change enablement tactics to drive adoption of new tools, processes, and ways of working, including: Communications and storytelling Impact and readiness assessments Training and enablement approaches Stakeholder engagement and feedback loops Definition and tracking of success criteria Build and maintain strong, collaborative relationships with CID&A teams and Business Line partners to support consistent and effective change delivery. Manage multiple workstreams simultaneously, including facilitating problem-solving sessions, workshops, and interviews with cross-functional stakeholders and subject matter experts. Contribute to the adoption and operationalization of the CID&A strategy, supporting alignment across initiatives, priorities, and stakeholder groups. Support ad-hoc projects and initiatives as required. Must-have requirements: 5-8 years of relevant experience, primarily in management, project delivery, communications, and training. Strong understanding of change management principles, methodologies, and industry trends. Proven experience supporting the execution of strategic initiatives and change plans that drive measurable business outcomes, preferably in a technology or data-driven environment. Nice-To-Have Skills: Knowledge of Prosci Change Management methodology is an asset. Spanish proficiency TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

What you’ll do

Develop and deliver change management strategies and plans for CID&A initiatives, including stakeholder engagement, communications, training, readiness, and adoption. Coordinate cross-functional workstreams, track milestones and success measures, and build alignment with CID&A teams and Business Line partners.

Requirements

Requires 5–8 years of relevant experience, primarily in management, project delivery, communications, and training, along with a strong understanding of change management principles and methodologies. Candidates should have experience supporting strategic change initiatives with measurable business outcomes, preferably in technology or data-driven environments; Prosci knowledge and Spanish proficiency are assets.

Listed skills

• Change Management · Preferred
• Cross-Functional Collaboration · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Change Management
• Project Delivery
• Strategic Initiative Execution
• Stakeholder Engagement
• Change Communications
• Training and Enablement
• Readiness Assessments
• Impact Assessments
• Adoption Planning
• Work-Back Scheduling
• Success Metrics
• Cross-Functional Collaboration
• Workshop Facilitation
• Problem-Solving
• Prosci Change Management Methodology
• Spanish Proficiency

Job areas

• Management & Leadership
• Consulting
• Technology
• Data & Analytics
• Finance & Accounting

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