Security Analyst

Job summary

Manage end-to-end PKI and SSL/TLS certificate operations, including request validation, issuance, renewal, replacement, revocation, recovery, and decommissioning. Maintain service queues, certificate inventories, and operational records; monitor workflows for risks and bottlenecks, coordinate with application teams, and document root causes and corrective actions.

Job details

TekStaff's Client has a current vacancy for " Security Analyst” This is a 3 month contract located in Scarborough, ON/ Hybrid- 2 Days per week- Wednesday is mandatory. (Subject to policy changes) If you are interested in this posting please call me or send me your updated resume formatted in word. Please fill out the representation agreement highlighted in green and the Qualifying Questions chart below. If you are not interested but know of someone who meets this criteria please feel free to forward them my contact information. Please note - This is a 7.5 hour work day. *All successful candidates will be subject to a mandatory credit AND criminal check as per the client. *Please note that all contractors are subject to a possible Holiday Leave program schedule, set by the client. Daily activities: Responsible for executing end-to-end operational processes supporting Public Key Infrastructure (PKI), SSL/TLS certificates. Responsible for managing assigned service queues and requests in accordance with service commitments, operating procedures, and quality standards. Responsible for coordinating request intake, validation, fulfillment, and closure through approved workflow and ticketing platforms (Service Now). Responsible for monitoring operational activities to identify service risks, bottlenecks, exceptions, and issues requiring escalation. Responsible for managing certificate lifecycle activities, including request validation, CSR review, issuance, renewal, replacement, revocation, recovery, and decommissioning. Responsible for maintaining accurate certificate inventories and ownership records to reduce service disruption and certificate expiry risk. Responsible for confirming implementation completion with application teams and updating operational records accordingly. Responsible for supporting internal and external certificate authority services. Responsible for documenting root causes, corrective actions, and operational recommendations. Candidate Requirements/Must Have Skills: 3 years of experience working with SSL/TLS certificates, and PKI concepts Strong computer literacy and ability to work across multiple systems Experience with ServiceNow or similar ticketing/workflow platforms Nice-To-Have Skills: Banking experience Spanish proficiency Soft Skills Required: Ability to manage high‑volume operational workloads with accuracy Strong written and verbal communication skills for intake, confirmation, and escalation Detail‑oriented mindset with strong organizational skills Ability to identify risks, bottlenecks, and exceptions in operational workflows Education: •Bachelor’s degree in Business Administration, Data Analytics, Computer Science, or related experience or university student. TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

What you’ll do

Manage end-to-end PKI and SSL/TLS certificate operations, including request validation, issuance, renewal, replacement, revocation, recovery, and decommissioning. Maintain service queues, certificate inventories, and operational records; monitor workflows for risks and bottlenecks, coordinate with application teams, and document root causes and corrective actions.

Requirements

Requires at least three years of experience with SSL/TLS certificates and PKI concepts, strong computer literacy, and experience with ServiceNow or a similar ticketing and workflow platform. Candidates should be accurate and organized when handling high-volume workloads, communicate effectively, and identify operational risks; banking experience and Spanish proficiency are assets.

Listed skills

• written communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• SSL/TLS Certificates
• Public Key Infrastructure (PKI)
• Certificate Lifecycle Management
• ServiceNow
• Ticketing and Workflow Platforms
• Certificate Signing Request (CSR) Review
• Certificate Authority Services
• Service Queue Management
• Operational Risk Monitoring
• Root Cause Documentation
• Issue Escalation
• Computer Literacy
• Written Communication
• Verbal Communication
• Organizational Skills

Job areas

• Technology
• Security & Safety

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