Sr. ServiceNow Developer

Job summary

Design, develop, and enhance ServiceNow CMDB, hardware and software asset management, discovery, and automation capabilities. Build integrations and data processes, improve asset and configuration data quality, and provide technical guidance and documentation to stakeholders and project teams.

Job details

TekStaff's Client has an open position for a Sr. ServiceNow Developer. Contract Duration: 5.5 months Location: Toronto, ON - Hybrid (2-3 days/week onsite) Key Responsibilities CMDB & Inventory Management Design, implement, and enhance CMDB capabilities, data models, and configuration item (CI) lifecycle processes. Support CMDB health initiatives including completeness, correctness, compliance, and relationship integrity. Develop and maintain CI class structures, identification and reconciliation rules, and governance controls. Assist in establishing and improving configuration management processes and operational procedures. Support asset and configuration data alignment across infrastructure, applications, services, and business systems. Hardware & Software Asset Management Configure and enhance ServiceNow HAM and SAM capabilities. Support hardware asset lifecycle management, including procurement, deployment, inventory management, transfers, and disposal processes. Configure software asset management workflows and support software compliance initiatives. Assist with asset normalization, software discovery, entitlement management, and license reconciliation activities. Collaborate with stakeholders to improve asset visibility, reporting, and governance. Platform Development & Automation Develop and customize ServiceNow solutions using: Business Rules Script Includes Client Scripts UI Policies Flow Designer IntegrationHub Catalog Items Workflows and Automations Build scalable solutions that support inventory, asset, and configuration management objectives. Develop custom applications, integrations, and enhancements where required. Discovery, Integrations & Data Management Implement and support ServiceNow Discovery, Service Mapping, and related inventory data collection capabilities. Develop integrations with external systems using REST APIs, IntegrationHub, MID Servers, and other supported technologies. Support data imports, transformations, reconciliation, and synchronization processes. Troubleshoot CMDB and asset data issues across multiple data sources. Technical Leadership & Consulting Translate business requirements into technical solutions and architecture recommendations. Provide technical guidance and best practice recommendations to project teams and stakeholders. Document configurations, design decisions, technical specifications, and operational procedures. Support knowledge transfer activities and collaborate with internal platform teams. Required Qualifications 5+ years of ServiceNow development and implementation experience. Proven experience with CMDB design, governance, and administration. Hands-on experience implementing or supporting: Hardware Asset Management (HAM) Software Asset Management (SAM) Discovery Configuration Management Experience with ServiceNow integrations and automation capabilities. Experience working on enterprise-scale ServiceNow projects. Technical Skills Deep understanding of ServiceNow platform architecture. Experience with: CMDB Data Manager Identification & Reconciliation Engine (IRE) Discovery IntegrationHub Flow Designer REST/SOAP APIs MID Servers Strong understanding of asset lifecycle management and configuration management practices. Certifications (Preferred) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) for: HAM, SAM, Discovery, CMDB Preferred Background Experience leading CMDB transformation or inventory management initiatives. Experience improving CMDB health, asset governance, and inventory accuracy. Experience integrating ServiceNow with endpoint management, procurement, discovery, or infrastructure platforms. Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement capabilities. TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

What you’ll do

Design, develop, and enhance ServiceNow CMDB, hardware and software asset management, discovery, and automation capabilities. Build integrations and data processes, improve asset and configuration data quality, and provide technical guidance and documentation to stakeholders and project teams.

Requirements

Requires 5+ years of ServiceNow development and implementation experience, including hands-on CMDB, HAM, SAM, Discovery, configuration management, integrations, and automation. Candidates should understand ServiceNow architecture and asset lifecycle practices; CSA, CAD, and relevant CIS certifications are preferred.

Listed skills

• management · Preferred
• Configuration · Preferred
• Integrations · Preferred
• Software · Preferred
• Technical · Preferred
• Asset Management · Preferred
• Documentation · Preferred
• Development · Preferred
• Inventory management · Preferred
• REST APIs · Preferred
• Client · Preferred
• Compliance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• ServiceNow Development
• CMDB Design and Governance
• Hardware Asset Management
• Software Asset Management
• ServiceNow Discovery
• Configuration Management
• Identification and Reconciliation Engine
• CMDB Data Manager
• IntegrationHub
• Flow Designer
• REST and SOAP APIs
• MID Servers
• Service Mapping
• Asset Lifecycle Management
• Data Reconciliation
• Technical Leadership

Job areas

• Technology
• Software
• Consulting
• Management & Leadership

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