Call Centre Banking Advisor
Handle a high volume of inbound calls in a fast-paced call center environment while providing banking support and guidance to customers. Deliver a seamless, professional customer experience and meet performance standards.
- Hybrid
- Vancouver, BC
- Posted Jul 12, 2026
- Apply by Aug 11, 2026
- 1 position
Job summary
Banking Advisor – Call Centre Are you passionate about delivering great customer experiences and looking to grow your career with one of Canada's leading financial institutions? We're hiring Banking Advisors to join a high-volume call centre team supporting one of the top 5 banks in Canada. What You'll Do: Handle a high volume of inbound calls in a fast-paced call center environment Provide banking support and guidance to customers, identifying needs and offering relevant solutions Deliver a seamless, professional customer experience on every call Meet performance standards in a structured, metrics-driven environment What We're Looking For: Strong customer service and communication skills Comfort and confidence working in a high-volume, call center environment Ability to work flexible shifts within our operating hours (4:00 AM – 11:00 PM, 7 days a week) Reliable home internet setup for remote workdays (wired connection, minimum 25/10 Mbps, private workspace) Terms: Location: Vancouver, BC (Hybrid – 1 day onsite / 4 days remote) Duration: 12 months contract Pay Rate: $24.00/hr Employer: One of Canada's Top 5 Banks If you're customer-focused, thrive in a fast-paced environment, and are ready to build your career with a top Canadian bank, we want to hear from you. Apply today! TEKsystems is an equal opportunity employer.
What you’ll do
Handle a high volume of inbound calls in a fast-paced call center environment while providing banking support and guidance to customers. Deliver a seamless, professional customer experience and meet performance standards.
Requirements
Candidates should possess strong customer service and communication skills, and be comfortable working in a high-volume call center environment. A reliable home internet setup for remote work is also required.
Listed skills
- Customer servicePreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Communication Skills
- Banking Support
- Problem Solving
- Time Management
- Adaptability
- Attention to Detail
- Metrics-Driven
Job areas
- Customer Service & Support
- Finance & Accounting
- Administrative
Additional details
- Minimum experience
- 0+ years
- Apply by
- Aug 11, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Office presence
- 1 days per week
- Seniority
- Associate
- Application method
- Direct apply is available