TI

telMAX Inc.

Verified Job Source

100% pure fibre internet on our own network. Canada's Fastest ISP 4 years in a row (PCMag). Internet, TV & Home Phone.

Markham, Ontario

Telecommunications
51–200 people

About

Connecting Communities with Canada’s Fastest Internet telMAX’s 100% pure fibre network delivers unmatched speeds to communities in the GTA, both residential and business, when it matters most. Offering fibre internet, TV, and home phone services at competitive prices, telMAX’s cutting-edge network provides symmetrical uploads and download speeds up to 10 Gbps with ultra-low latency – delivering a connection without compromise. We’re proud to be locally focused, employing staff from the communities we serve and actively supporting local initiatives. At telMAX, we’re redefining your internet experience — faster, reliable and with superior service you can trust. ✅ PCMag’s Fastest ISP in Canada – 2022, 2023 & 2024 ✅ 100% Fibre – 100% Independent ✅ Delivering unmatched reliability to your home or business

Open positions

Customer Support Specialist

Hybrid · Markham

The Customer Support Specialist is responsible for addressing customer inquiries, resolving technical issues, and maintaining accurate records of interactions. They also play a key role in customer retention strategies and collaborate with other departments to ensure high-quality service.

Field Operations Supervisor

Hybrid · Markham

The Field Operations Supervisor leads a team of 20+ technicians to ensure high-quality installation, repair, and maintenance of fibre optic networks. This role involves hands-on leadership, operational oversight, process improvement, and acting as a senior escalation point for customer issues.

MDU Sales & Operations Manager

Hybrid · Markham

The manager will secure access agreements with property owners to expand the fiber network and drive operational efficiencies within the MDU services organization. They are responsible for leading cross-functional initiatives, managing property manager relationships, and overseeing the network build process.

Outside Sales Representative

Hybrid

The Outside Sales Representative is responsible for generating new residential customers by proactively canvassing assigned neighborhoods and promoting internet, TV, and home phone services. They must build rapport with homeowners, identify customer needs, and accurately track all sales activities and interactions within the company's CRM system.

Sr Mgr, Process Improvement & Transformation

Hybrid · Markham

The Senior Manager will lead cross-functional initiatives to simplify processes, eliminate friction, and improve customer and operational outcomes. They are responsible for translating customer journey strategies into executable operational improvements and ensuring sustained adoption across the organization.

Customer Order Fulfillment Specialist

On-site · Markham

The specialist coordinates the customer journey from sale through installation and activation while managing service-related field orders. They act as a liaison between departments to streamline fulfillment, resolve issues, and ensure operational efficiency.

Construction Program Coordinator

Hybrid · Markham

The Construction Coordinator supports the planning, coordination, and administration of the FTTH outside plant construction program. They act as the central point of contact for internal stakeholders, vendors, and residents while maintaining accurate project reporting and documentation.

Enterprise Sales Account Executive

Hybrid · Markham

Lead the company's entry into the commercial market by generating and qualifying leads from businesses and property owners. Manage the full sales cycle from prospecting to closing deals for fibre optic and VOIP services.

Field Operations Contract Manager

On-site · Barrie

The role provides technical oversight and quality control for subcontracted fibre installations across residential, business, and MDU environments. It involves inspecting workmanship, resolving complex field issues, and ensuring compliance with safety and regulatory standards.