TI

telMAX Inc.

Verified Job Source

100% pure fibre internet on our own network. Canada's Fastest ISP 4 years in a row (PCMag). Internet, TV & Home Phone.

Markham, Ontario

Telecommunications
51–200 people

About

Connecting Communities with Canada’s Fastest Internet telMAX’s 100% pure fibre network delivers unmatched speeds to communities in the GTA, both residential and business, when it matters most. Offering fibre internet, TV, and home phone services at competitive prices, telMAX’s cutting-edge network provides symmetrical uploads and download speeds up to 10 Gbps with ultra-low latency – delivering a connection without compromise. We’re proud to be locally focused, employing staff from the communities we serve and actively supporting local initiatives. At telMAX, we’re redefining your internet experience — faster, reliable and with superior service you can trust. ✅ PCMag’s Fastest ISP in Canada – 2022, 2023 & 2024 ✅ 100% Fibre – 100% Independent ✅ Delivering unmatched reliability to your home or business

Open positions

Sr Mgr, Process Improvement & Transformation

Hybrid · Markham

The Senior Manager will lead cross-functional initiatives to simplify processes, eliminate friction, and improve customer and operational outcomes. They are responsible for translating customer journey strategies into executable operational improvements and ensuring sustained adoption across the organization.

Customer Order Fulfillment Specialist

On-site · Markham

The specialist coordinates the customer journey from sale through installation and activation while managing service-related field orders. They act as a liaison between departments to streamline fulfillment, resolve issues, and ensure operational efficiency.

Customer Order Fulfillment Specialist

On-site · Markham

The specialist coordinates the customer journey from sale through installation and activation while managing service-related field orders. They act as a liaison between departments to ensure operational efficiency and proactive issue resolution.

MDU Sales & Operations Manager

On-site · Markham

The manager will secure access agreements with property owners to expand the fiber network and oversee operational efficiencies for MDU services. They are responsible for building relationships with property managers and managing the network deployment process.

MDU Sales & Operations Manager

On-site · Markham

Secure Access Agreements with property managers and owners to expand the fiber network footprint in residential and commercial multi-dwelling units. Oversee the network build process and drive operational efficiencies to ensure correct deployment and growth.

Construction Program Coordinator

Hybrid · Markham

The Construction Program Coordinator supports the planning, reporting, and administration of FTTH outside plant construction projects. This role acts as a central point of coordination between internal departments, vendors, and customers to ensure efficient project execution.

Construction Program Coordinator

Hybrid · Markham

The Construction Coordinator supports the planning, coordination, and administration of the FTTH outside plant construction program. They act as the central point of contact for internal stakeholders, vendors, and residents while maintaining accurate project reporting and documentation.

Core Network Manager

Hybrid · Markham

The Core Network Engineer is responsible for the hands-on ownership and optimization of the core routing, QFX/MX/ACX fabric, and essential IPAM/DHCP/DNS services. This includes managing capacity, automating repetitive tasks, and driving incident response to ensure network resiliency.

Tech Support Representative

On-site · Markham

The role involves assisting customers with technical inquiries and resolving issues related to internet connectivity, equipment, and network performance. It also requires maintaining accurate customer records and collaborating with other departments to enhance overall customer satisfaction.

Systems Operations & Analytics Co-op

On-site

SYSTEMS OPERATIONS & ANALYTICS CO-OP About telMAX Inc.: Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada’s Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario. Your Position & How You Will Contribute: Reporting to the Systems Analyst as a part of the Systems team, the…

Outside Sales Representative

Hybrid · Mississauga

The role involves conducting face-to-face residential sales and canvassing neighborhoods to promote internet, TV, and home phone services. The representative is responsible for meeting sales goals and accurately tracking customer interactions using CRM tools.

Enterprise Sales Account Executive

Hybrid · Markham

Lead the company's entry into the commercial market by generating and qualifying leads from businesses and property owners. Manage the full sales cycle from prospecting to closing deals for fibre optic and VOIP services.

Field Operations Contract Manager

On-site · Barrie

The role provides technical oversight and quality control for subcontracted fibre installations across residential, business, and MDU environments. It involves inspecting workmanship, resolving complex field issues, and ensuring compliance with safety and regulatory standards.