E-commerce Product & Search Relevancy Expert

At TELUS Digital, we help the world’s biggest brands build smarter technology. As a E-commerce Product & Search Relevancy Expert , your mission is to help an AI learn how to suggest the perfect products to online shoppers. You will look at massive catalogs across various industries and decide which items belong together. You act as the "human logic" that ensures a customer sees a matching set or compatible accessories instead of a random, incorrect suggestion. What You’ll Do: Create Pairs: Match products based on color, pattern, and style so they are visually consistent. Check Compatibility: Ensure products actually work together for the same use case. (Example: Matching the right technical gear for specific sub-disciplines like gravel biking vs. road cycling). Review Metadata: Look at gender, price segment, and seasonality to ensure recommendations are logically and commercially sound. Maintain Data Integrity: Keep a clean, structured list of matches that follow strict brand and category guidelines. Category Research: Quickly learn the nuances of new product domains to pick the best matches. (Example: Researching technical differences in skiing, cycling, or gym fitness gear). Qualification path Mandatory Qualifications: Experience: A proven track record in search relevancy, product categorization, or e-commerce content moderation and annotation. Education: A minimum of a Bachelor's in any field. Analytical Skills: The ability to learn and differentiate between technical product categories quickly. Attention to Detail: High sensitivity to visual aesthetics and the ability to spot subtle mismatches in style or price positioning. Efficiency: Comfortable navigating large datasets and high-volume SKU catalogs while maintaining quality standards. English Proficiency: Minimum B1 (Intermediate) level to navigate technical documentation and product attributes.

The role involves matching products based on visual consistency and technical compatibility to improve AI-driven e-commerce suggestions. Responsibilities include reviewing metadata and conducting category research to maintain high data integrity across large SKU catalogs.

Candidates must have a bachelor's degree and a proven track record in search relevancy or e-commerce content moderation. Strong analytical skills and a minimum B1 level of English proficiency are required.

• Attention to detailPreferred

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• Search Relevancy
• Product Categorization
• E-commerce Content Moderation
• Data Annotation
• Analytical Skills
• Attention To Detail
• Dataset Navigation
• English Proficiency
• Metadata Review
• Category Research

• Data & Analytics
• Retail
• Technology
• Consulting
• Administrative

Minimum education

Bachelor’s degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week

Seniority

Entry level